1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Me and my work friends wanted somewhere we could all stay after we have our regular work outings and this might be the place ! This place has everything you could need, more than one TV, cupboards are stacked up, toiletries, towels and loads of mirrors for all of us to get ready. Not to mention there’s almost every kind of shop for anything you want literally seconds away which was a life saver. We had a heating issue and the owner came down so late to come fix it and he was there within 5 minutes. The neighbourhood was so safe and quiet. It’s honestly a beautiful home (wish we got pictures) and we look forward for our next outing where we’ll probably stay longer to make use of the park, cinema and probably some more shopping. At the end we were greeted by the owners in the morning and had a lovely breakfast at (the very big) Wetherspoons about 2 mins away. Truly a warm family beautiful home.
Negative section of review
Only downfall was there was a lot of us so when we got back we didn’t know how loud we could talk as we didn’t want to disrespect the neighbours so we called it a night pretty early. We were probably overthinking it but we just wanted to respect the quiet neighbourhood.
Positive section of review
Staff member was extremely helpful with my WiFi issues letting me use another room just to work where I could get connected. Room was very clean. Safe parking.
Negative section of review
Room was facing high street so was very noisy. Bed wasn't very comfortable.
Positive section of review
Location good for walking into Durham. Close to A1 for onward travel. Clean comfortable room. Friendly helpful staff.
Negative section of review
It would have been nice to use the swimming pool for free.
Positive section of review
The room was big and it was right next to the Elizabeth line station and a store.
Negative section of review
We could hear everything from the rooms next to us and the squeeky stairs to the bathroom woke us every time someone went to the bathroom in the middle of the night.
Positive section of review
Good food and clean room. Friendly staff
Negative section of review
I was situated overlooking the High Street hence traffic is busy
Positive section of review
Convenient,comfortable and pleasant stay
Positive section of review
Room good , staff good Facilities good
Negative section of review
No safe in room , no fridge in room
Positive section of review
Nicely refurbished and central
Negative section of review
Rooms are too small
Positive section of review
Friendly clean relaxing stay
Negative section of review
Good food and quiet rooms away from the bar
Positive section of review
Room was not clean
Negative section of review
Stains on the sheets