1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel really exceeded our expectations, it is located at the busiest area of the city, but with double glazing the room is quiet. The room is spacious, well decor, clean and tidy, and with open view. The staff are very friendly and helpful too.
Negative section of review
As the hotel is so big and our room is the furthest from the lift, every time we have to walk about 150m corridor, through 6 doors (3 with security locks), and down 8 steps staircase to the lift lobby. It is really hard walk to the old people like me and my wife.
Positive section of review
Lovely hotel, I enjoy staying here everytime I'm visiting London. The rooms are clean, the facilities are handy and the staff are lovely
Positive section of review
The facilities were home from home and above expectations, the owners were very friendly and keen to ensure we had a very comfortable stay.
Negative section of review
Nothing.
Positive section of review
The staff were so helpful and provided an excellent service.
Positive section of review
good location,clean and great food,friendly staff.
Negative section of review
bar closed at 9 o’clock and thid was a friday. also no cooked breakfast in morning,just cereal,toast etc.
Positive section of review
Breakfast was lovely quality and nicely cooked.
Positive section of review
Nice clean hotel and good breakfast too
Negative section of review
Double Bed was a bit small. Hotel bar had last orders at 10.30 just when we'd arrived back from a concert and a long walk back, was choking for a cold beer on a warm night!
Positive section of review
Breakfast and evening meal excellent.
Newcastle upon Tyne, United Kingdom
Positive section of review
Booking in easy, close to airport
Negative section of review
Very tired hotel, needs a revamp
Phillack, United Kingdom
Positive section of review
Only location
Negative section of review
- It was not clean - Damp smelling from every where - Spiders web in every room. - My daughter could not sleep in her room because of spiders - not properly maintained