Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The Ritz-Carlton, Dubai
- “Everything was exceptional, customer service was on point and hotel is wonderful. I would like to return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Vila dos Poetas - 02 quartos - GD
- “This accommodation is one of the best places I have ever stayed. It is directly on the river, and you have beautiful sunsets that you can enjoy while making a barbecue. Guilherme the host is superb and always helping if they are question or any problems arise. The breakfast is extremely good with a lot of options and they bring it to you whenever you like. I would have loved to stay even longer here. Thank you”
Canada

Tara Vista Inn
- “It was clean. We arrived late, and someone was waiting for us. Check-in was quick”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Diapori Suites Hotel
- “the service and the stuff were very good...the breakfast was amazing and we really enjoyed our stay there.the views and location was great.”
Indonesia

Lovina Beach Hotel
- “The hotel was fantastic. Free breakfast. Beach access. Friendly staff. Clean and comfortable room. I'm going to stay there again when I'm in the area.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Smart Stay SHIZUKU Shinagawa-Oimachi
- “I have stayed twice at this property once when I first arrived in Japan and once when I left. The staff is amazing, helpful and they answer to all your query. The property is spotless and the rooms are quiet. They provide all amenities for ladies. You have a onsen to enjoy and also a sauna. The lounge are has shelves of manga and you have of course TV. Absolutely recommended.”
Malaysia

LESTARI INN RESIDENCE
- “Spacious room and staff-friendly so helpful !”
Netherlands

Best Western Plus Grand Winston
- “It is what I would expect from a Best Western”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

Alojamento Amélie - Apartamento
- “We loved everything about the property. A lot of effort has gone into it and I really appreciated the cleanliness and the facilities: fully stocked kitchen, washer, awesome lighting options, 2 bathrooms, nearby parking and more! The location is within 5-10 mins of 2 large supermarkets, 5 minutes from a lovely green space, and the same for the historic centre. Tip: If you are struggling to get hot water from the bathroom tap adjoining the bedroom, simply turn the shower on for a few seconds and you will get hot water from the tap. We really enjoyed our stay. Amelie is a fantastic host. I don't think we have stayed anywhere better. Thank you so much.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Jurockotel
- “Clean, very nice staff, owner very friendly man! Staff was very friendly. I saw the reception lady really hard cleaning the bathroom, my compliments. I Will go back there next time”
Turkey

Adonis Hotel
- “I’m he whole experience was amazing the hotel staff are fantastic and nothing was too much trouble”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From KRW 105,520
V Lodge Manchester
Manchester, United Kingdom

Average review score: 7.6
- Positive section of review
  
  The staff were friendly and helpful. The room was clean and big enough for 2 people to be comfortable. The bed was large and comfy and the sheets were clean. Shampoo and shower gel were provided in the bathroom, and tea and coffee were also provided.
- Negative section of review
  
  There was no staff available at checkout, so I just had to leave my key at the front desk. The room was really hot and the window didn't open. The toilet didn't flush well. There is no wifi available. The option for an extra pillow would have also been nice. The water pressure wasn't great, but the water was very hot.
Reviewed: 6 June 2024 Stayed in June 2024

Nesbitt United Kingdom
From KRW 126,623
MILL Hotel & Spa
Chester, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The car park was a real bonus, the location was excellent,breakfast was super, staff very efficient and friendly,, all in all a gem of a hotel, five minute walk to train station, ten minutes stroll to the centre of Chester
- Negative section of review
  
  Nothing to dislike, perhaps a set of draws in the bedroom would have been convenient.
Reviewed: 6 June 2024 Stayed in June 2024

Philippa United Kingdom
From KRW 158,279
Lansdown Grove Hotel
Bath, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Very well presented and comfortable hotel with on site parking. Extremely friendly, polite and Professional staff. Good location and short (15/20min) downhill walk from centre of town.
- Negative section of review
  
  Nothing
Reviewed: 6 June 2024 Stayed in June 2024

Peter United Kingdom
From KRW 196,724
K Hotel Kensington
London, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Great location. Walking distance to Hyde Park and short bus or subway trip to central location. Comfortable room. Close to restaurants, laundry and supermarket.
- Negative section of review
  
  Room quite cramped but ok. Breakfast was good but no side plates for toast etc which was odd.
Reviewed: 6 June 2024 Stayed in June 2024

Craig Australia
From KRW 340,547
Spacious 2 bedroom flat near beach and town centre
Bournemouth, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Excellent location, nice and spacious apartment. Bathrooms were clean. Dedicate parking space is handy.
- Negative section of review
  
  Ensuite shower didn't work. Check in time is 3pm. Checkout time is 10am which isn't ideal. This is the only thing which will prevent me from booking again. Carpet in the apartment was not very clean and was smelly. One of the door handle in the double bedroom was broken.
Reviewed: 6 June 2024 Stayed in June 2024

Mohammad United Kingdom
From KRW 167,073
The Crossroads Inn
Halifax, United Kingdom

Average review score: 9
- Positive section of review
  
  Amazing breakfast. Lots of options and very tasty. Appreciated the staff getting rooms ready early.
- Negative section of review
  
  A little noisy (plumbing etc) so take your ear plugs if you're a light sleeper.
Reviewed: 6 June 2024 Stayed in May 2024

Emma New Zealand
From KRW 279,627
citizenM Tower of London
London, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Location is superb - right next to tower hill underground station as well as tower of london.
- Negative section of review
  
  the size of the rooms is a bit small (given the price), although understandable, given the location!
Reviewed: 6 June 2024 Stayed in June 2024

Anshuman India
From KRW 285,723
2 Bed Apartment Hove, East Sussex
Brighton & Hove, United Kingdom

Average review score: 9
- Positive section of review
  
  Location was central to all that we were looking for, restaurants, attractions etc
- Negative section of review
  
  Only car parking, limited on site and had to drive around to find parking close by.
Reviewed: 6 June 2024 Stayed in May 2024

Lindsay Australia
From KRW 144,104
Self-contained studio
London, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Clean room. Quiet Area. Nice somewhat outside the hustle and bustle environment.
- Negative section of review
  
  I wish the the Amenities were more bigger and better quality.
Reviewed: 6 June 2024 Stayed in May 2024

Jongwoo South Korea
From KRW 103,761
Britannia International Hotel Canary Wharf
London, United Kingdom

Average review score: 5.7
- Positive section of review
  
  Staff were nice. Price was pretty good for a gig night.
- Negative section of review
  
  Stayed in room 171 and the fan in the bathroom was so loud and you couldn’t turn it off. Had to leave earlier due to lack of sleep!
Reviewed: 6 June 2024 Stayed in June 2024

Ryan United Kingdom