1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was small but attractively decorated and comfortable, with a lovely view of the countryside. It was well-equipped with mugs, glasses, cutlery etc and it was really useful to have a fridge and a microwave. It felt very secure and relaxing. The host gave us some suggestions for eating locally. The pub at the end of the lane was very nice.
Negative section of review
Hard to find at first - it's not in the exact location shown on the map. We had to phone for assistance, and it was only then that we were told that we needed a code for the gate and how to find the apartment once we were through the gate. We found the lack of privacy in the bathroom area a bit disconcerting. I'd recommend taking a torch to walk back down the lane after dark - we were there for the folk festival (a mile away), and ended up driving down every time.
Positive section of review
Breakfast was amazing, hosts were very friendly. We had a bath in our en-suite which was a welcome bonus after a few days walking the dales way. Place was spotless. Couldn’t fault it.
Negative section of review
There was nothing that we didn’t like about this place
Positive section of review
Absolutely beautiful hotel. Amazing staff and as a chef with high standards I have to say the Scottish breakfast was divine. Thank you =)
Positive section of review
It has been refurbished by new owners and is absolutely lovely. The gardens are glorious, the restaurant beautiful and the staff lovely.
Negative section of review
Nothing!
Positive section of review
Beautiful property, well kept and superb staff!! Comfortable bed, slept really well. Good breakfast.
Negative section of review
Nothing
Positive section of review
The evening staff were nice and friendly, but that was the only thing we liked.
Negative section of review
The toilet was broken, I had to fill the caniayer with water for it to flush, TV did not work, the carpet was disgusting, mold in the bathroom and we were told there was no other rooms. My sister in laws bedroom had black mold on the wall (they have a three yr old toddler with them), asked for a new room - was told there wasnt any, it was only when we overheard the receptionist offering another couple an upgrade, that they made a complaint and only then were they moved (after much argument and the receptionist thought they were happy with the room when we didn't say anything) remember they told us there was not other rooms available. We paid over 100 quid and you would expect better (a lot better) in terms of the rooms (we only stayed 1 night and that was too long).
Positive section of review
Quick and easy check in and the leisure club was clean and easily accessible
Negative section of review
Nothing bad to say
Stratford-upon-Avon, United Kingdom
Positive section of review
very central, lovely apartment would stay again
Positive section of review
Great place great value clean
Negative section of review
Location
Positive section of review
Very good service
Negative section of review
Unbelievable state of the building, it would appear that Best Western can't make up their mind whether to demolish and rebuild or completely renovate the exterior. Shame on you; beautiful location.