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Positive section of review
This is a crate hotel so rooms are compact but has all amenities you would want in a hotel. It is next door to the Abba Voyage so probably very busy and booked up when there is a show. Luckily I overnight on Wednesday when there was no show so had the hotel to myself. Hotel staff are very friendly and nice and check-in was quick. The hotel is in a great location for Abba Voyage, Olympic (within walking distance) and the O2 Arena ( Hotel tube stop is Pudding Lane on the DLR so a quick tube journey) which was where I was going that night.
Negative section of review
You get complementary bottle water in the room but there is no kettle. You get free tea and coffee in the lounge area. I only stayed 1 night and stayed somewhere else the next night as needed to be in West London. You do feel the contrast between a compact room to a normal hotel room when you do this.
Positive section of review
It was close to St Pancras.It was fairly clean in the room generally although there were a couple of problems. The shower and other sanitaryware looked new. So a decent bathroom albeit small. Chocolates, biscuits and earplugs in your room. The keycode you are sent worked fine. No probs at all. You have to use it on two doors and then your own room door as well so security is decent in my opinion.
Negative section of review
I found four long hairs in my bed. Some other people seem to think their bedding wasn't changed before arrival. I don't know if that's true or not. The bedding and towels seemed clean other than the hair. It's difficult to drag your luggage up the narrow stairs. There's no lift. It's noisy because there's a busy road outside. A lot of hooting. Also you can feel the vibrations from the underground. This isn't really the hotels fault and it does calm right down after midnight. The worst thing for me was the very poor mattress. I could have lived with everything else. Two old thin worn out mattresses pushed together for your double bed. The springs and frame digging into your body. It used to be a hostel and I wonder if they've just kept the old beds and mattresses. This really is crucial to have decent beds as otherwise you've no chance of a decent nights sleep. I had a long 11 hour journey and I was knackered because I only managed a couple of hours of broken sleep. I wouldn't use again unless they got new mattresses. If they did I would probably use again for the convenience for the Eurostar.
Grange Over Sands, United Kingdom
Positive section of review
The hotel was beautiful, the staff were outstanding, all very helpful and friendly. Breakfast was lovely and had a great selection. We had dinner in bar and in the restaurant , food and service were excellent in both. The staff are the success of the hotel.
Negative section of review
Everything was perfect.
Positive section of review
Awesome place to stay,spotlessly clean and free tea and coffee etc nice powerful shower and comfy bed,excellent instructions from the owners and very helpful 10 out of 10
Negative section of review
Leaving 😆
Positive section of review
Room was clean, had an excellent shower and with being on the ground floor had excellent access. Staff were very friendly, welcoming and very helpful.
Negative section of review
Coat hangers on the inside of the outer door rather than being on the inside of the on-suite toilet/shower room.
Positive section of review
Didn't have breakfast and we got a room as a last minute booking and was very good, night staff were very helpful even made us tea to warm us up
Negative section of review
Price but had no choice realy
Positive section of review
Great location for events at anfield stadium and the house has everything you need for a comfortable stay.
Sedgley, United Kingdom
Positive section of review
Clean place & back garden view from the large window.
Negative section of review
Nothingi
Positive section of review
Location and staff,restaurant was really tasty
Positive section of review
So elegant and charming bright and airy