Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Bahi Ajman Palace Hotel
- “Food buffet, beach, room The food variety was very decent, drinks were included both in breakfast and dinner. Tasty food, mostly European food. all guests were familes with kids from Europe and Central Asia”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Grand Hyatt São Paulo
- “Very clean modern hotel. Exceptional breakfast. Staff were very friendly, especially Wesley at breakfast. Thank you Grand Hyatt!”
Canada

Huntingdon Hotel and Suites
- “The Huntington Hotel is very classy! The rooms are exceptional, the parking is convenient and safe, the staff is friendly and helpful and the breakfast was very very good. I would not hesitate to stay here again and recommend it highly.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Caesars Gardens Hotel & Spa - Adults Only
- “The whole place was stunning as soon as you walked in, especially the Gardens. Staff made you feel welcomed”
Indonesia

Praety Home Stay
- “Literally the best place we slept in Bali. It's in Ubud centre so you can go walk around and there are shops and restaurant. Also rental scooter places very close. The best thing is definitely the breakfast, fresh and express. I really recommend the pancakes ahah hindu style and very nice place, staff is friendly”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

EN HOTEL Ise
- “Very friendly staff. Delicious breakfast with a wide range japanese and european style.”
Malaysia

Mercu Summer Suites KLCC by TASRIFA
- “Very nice place. The bed was very comfortable”
Netherlands

Clayton Hotel Amsterdam American
- “Nespresso machine in room with capsules Amazing canal view Superb location 24 hour staff Huge room Fresh water bottle daily Excellent cleaning Lovely bed Functional fridge Lovely bar with cocktails And a really great breakfast in a lovely decor room.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Grand Diamond Suite Condominium
- “Penny, the owner, was very nice.”
Turkey

Hotel Mille Kaleiçi
- “The hotel, is a beautiful converted old house in the old town but in quiet area. We had a car and staff always assisted with parking making our stay easier. ARDA THANK YOU”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £70
Ridge Wood House
Armagh, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Both the pros & cons were exactly the same thing - it was quiet , out in the countryside and birds chirping happily in the mornings ! I genuinely believe that staying just a little longer , would have ensured no problems with locating it ! Jim is an absolute gentleman and nothing is too much bother for him ! I’d advise that you won’t be merely an anonymous card key holder … You are warmly greeted here , with friendly advice of using the kitchen and TV lounge as and when you please … There is a warmth and true homeliness here , and now that I am more relaxed regarding the set up , I will definitely be back on my own….. to truly relax !
- Negative section of review
  
  I suppose , if I were nitpicking , I would enjoy even a small TV in my bedroom… Simply for when I don’t care to read any longer , but yet , for when I have switched off to the point of utter laziness !!! Along with this line , I would dearly love it , if any of the restaurants advertising ‘delivery’ - would actually deliver out a few miles from Pontzpass , to the accommodation . This of course , is in no way a mark against Ridge Wood House …. but rather , my plain exasperation at the advertising of the eating establishments !
Reviewed: 4 June 2024 Stayed in May 2024

Pauline United Kingdom
From £63
pentahotel Birmingham
Birmingham, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Hotel was in the perfect location for visit to the O2 Academy,2 mins walk.Staff were nice(girl on reception hard to understand)I felt rude because I kept asking her to repeat herself)but plain sailing checking in and ordering a drink.Room was clean,bed was very comfortable and the shower was fantastic.Breakfast was really good aswell not a huge selection of hot food no problem what was there was nice and good coffee.No problems ordering a taxi to the airport either with reception. I liked that you can't access the stairs or some doors without your room key gave us a secure feeling.
- Negative section of review
  
  Carpet in the hallway from lift to rooms were so dirty.
Reviewed: 4 June 2024 Stayed in April 2024

lorraine Ireland
From £123
DoubleTree by Hilton Glasgow Central
Glasgow, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Very friendly and helpful staff. The food was lovely, especially the dressed chips only the portion was a bit small. Nice swimming facilities and jacuzzi. And the hotel was in a good place close enough walk to the bus station and right beside all the good shops and within walking distance to clubs, bars and restaurants. I would definitely recommend this hotel. And the hot welcome cookies are so delicious.
Reviewed: 4 June 2024 Stayed in May 2024

Sabrina Ireland
From £15
YHA Liverpool Albert Dock
Liverpool, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Clean, comfy, and good breakfast. Great value for money, staff were friendly and helpful. The location is excellent. Public transport is simple and close.
- Negative section of review
  
  The six bed dorm was too busy for me personally, and my bed was squeaky. Otherwise, clean and comfortable. Toilet and shower clean and stocked.
Reviewed: 4 June 2024 Stayed in May 2024

Tiffany Australia
From £140
The Marquis of Granby
Alkham, United Kingdom

Average review score: 9
- Positive section of review
  
  Everything .. service, hospitality, food, staff, we could only hope all establishments we stay in are as good.
- Negative section of review
  
  There was nothing to improve on. You can’t beat excellence.
Reviewed: 4 June 2024 Stayed in June 2024

Beverley Australia
From £79
Malmaison Manchester
Manchester, United Kingdom

Average review score: 8
- Positive section of review
  
  Love the place, stayed before recently. The women on the desk are great.
- Negative section of review
  
  2 tvs back to back both kept coming on together.
Reviewed: 4 June 2024 Stayed in June 2024

georgina United Kingdom
From £98
ibis Belfast City Centre
Belfast, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Excellent place to stay. So close to the centre and easy to find.
Reviewed: 4 June 2024 Stayed in June 2024

Emma United Kingdom
From £55
Fallow Field, Telford by Marston's Inns
Telford, United Kingdom

Average review score: 8.6
- Positive section of review
  
  the property was great and a nice stay
Reviewed: 4 June 2024 Stayed in June 2024

Megan United Kingdom
From £90
The Z Hotel Strand
London, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The stuff was Great ,, de de
- Negative section of review
  
  The room was so small 😪
Reviewed: 4 June 2024 Stayed in June 2024

Orit Israel
From £89
Armagh City Hotel
Armagh, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Comfortable and quiet
Reviewed: 4 June 2024 Stayed in June 2024

EleVls Ireland