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Positive section of review
The hotel is an older villa with large modern extension. Pleasant decor throughout Our room in the extension was on 3rd floor and there was a lift. A little on the small side but clean and comfortable. The shower room was lovely. Towels were thin and small. We ate in the bar, which has great views, as the dining room was a bit soulless. Staff were pleasant, friendly and helpful. Food was quite good, well presented and hot.
Negative section of review
Breakfast was the big issue for us. Buffet in the dining room. Tinned fruit cocktail! No fresh fruit. Limited selection of cereals. Plates were cold. “Hot food” was plentiful but was only lukewarm and when placed on cold plate almost inedible! I pointed this out on our second morning and was told the warming pan were at their hottest temperature. However I was impressed by the young man who handled my complaint politely and thanked me for drawing attention to the problem.
Positive section of review
Modern, tasteful decor, with clean crisp white sheets on a comfortable bed. Cowshed products, ghd straighteners and Dyson hairdryer, all very nice thank you. Very quiet, despite city location, the traffic was a gentle hum even with the window open all night. Rooms are well sound insulated as couldn't hear other guests in adjacent rooms or corridor.
Negative section of review
Room.was too hot for us even with the heating off and the window open. Guess it's personal preference though. You get hot water for drinks from hot water taps in the corridor. So early morning drinks require dressing. The lights over the sink aren't great for make-up/shaving, more mood than task light.
Positive section of review
The hotel has a lovely situation and our room had a sea view. There was a lift which suited me but there was only one disabled parking space which was filled without displaying a blue badge. Meal in the restaurant was very good.
Negative section of review
We had a standard double room and there was not enough room for the bathroom door to open fully as it bumped into the wash hand basin. This made using the bathroom a bit awkward. It was a double room but there was only one chair even although there was space for a second one.
Positive section of review
The breakfast was excellent. Well cooked and presented. The room was very clean and comfort. The decor throughout the hotel and adjoining hotel was lovely. I would definitely recommend this hotel.
Newcastle under Lyme, United Kingdom
Positive section of review
Second time I've stayed here. Great. Clean, comfy, everything works. Access to full kitchen. Very comfortable bed. Easy walk to town centre.
Negative section of review
Not applicable!
Positive section of review
staff were wonderful, room was special (swan towels on the bed and Taylor Swift cupcakes!) Lovely bathroom. Super location, very nice breakfast
Negative section of review
There was nothing I did not like
Positive section of review
Hotel was very close to the airport, friendly staff, liked being able to leave the car at the hotel for £3 a day.
Negative section of review
Overhead noise and traffic noise outside, but you are staying very near an airport so it is expected.
Positive section of review
Amazing location open up the curtains to be greeted by lambs and deer Very quiet Lovely hosts
Negative section of review
One tiny thing the sofa and chairs could have been a lil more comfortable
Positive section of review
Breakfast was very efficient, friendly staff and wide choice
Negative section of review
Room felt cold due to the air conditioning. It was the same last year
Positive section of review
Location
Negative section of review
Room 3, smelt of drains as soon as any water was used or toilet flushed. The smell lasted for the whole 1 night stay.