1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My stay was not along one, but the hotel was lovely. Clean, modern, with friendly and helpful staff. Good location, right near the train station and short walk to the town centre. Was recovering from a short bout of illness and the meal which I was able to obtain was exactly what I needed after four days of not eating. Breakfast the next morning was very good as well. Good choice on the buffet and again helpful staff.
Negative section of review
Nothing to dislike.
Positive section of review
Nothing was to much trouble, they went out of there way to make our stay fantastic we celebrated our 1st wedding anniversary here.
Negative section of review
The stairs I cannot manage stairs so they moved us to a low room, infact an apartment which wS really fabulous.
Positive section of review
Charged for cancelling the bookings and also due rude staff and dirty environment
Negative section of review
1)The staff were rude, charged £90 for cancelling the booking without informing us. 2)The place was not clean to our expected standards, 3) They refused us from viewing the the room before checking in.
Positive section of review
Fantastic value for money and the onsite restaurant served great pub food
Positive section of review
Great location right near major train station. Clean and secure.
Negative section of review
The bed could have been more comfortable.
Positive section of review
Proximity to terminal and friendly staff
Negative section of review
Menu choice very limited for gluten free. Access to shower.
Positive section of review
Location. Shelter walk way to airport
Negative section of review
No room slipper provided.
Positive section of review
Beautiful gardens and attentive staff
Negative section of review
Cold shower, limited food choices, Solent bar staff in particular less helpful, less attentive. Bathroom less than clean and streamlined.
Positive section of review
Exceptionally clean. Very welcoming.
Positive section of review
Good breakfast. Friendly staff.
Negative section of review
Extremely limited parking. It seems ocean view rooms are for guests with two or less people in a room.