1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel smelled lovely and the reception staff were very friendly and helpful. Our room was upgraded, and was very comfortable, we had everything we needed. We were visiting the Co-op Arena, and the location was ideal as we just walked.
Negative section of review
My only negative issue was that the floor wasn’t totally clean behind and under my bed.
Positive section of review
The view from our room on the top floor was great with the river Dee and its rapids down below and high above the old castle ruins. The downside was the 42 steps to our room each time. The room was very quiet at night.
Negative section of review
The bathroom has the shower and toilet. However, the vanity is in the bedroom.
Positive section of review
Really enjoyed the full Cornish breakfasts. Rooms were comfortable and staff friendly and helpful.
Negative section of review
Nothing to add here.
Positive section of review
The location was next door to venue I was attending. Room was ok but shower was very poor.
Negative section of review
No residence lounge, yet there used to be years ago. After attending our function several people wanted to get another drink and catch up. They would serve a drink to your room but that was not readily given. So people ordered and sat in reception, not ideal. The room that now has the games in it used to be a lovely restaurant and doesn’t look the best. One of my guests had to change room as the shower was filthy and didn’t want to use the the one they were moved to experienced a leak from the roof at 6 in the morning. They gave them a bucket to manage till later on. Rooms are definitely in need of a refurbishment. Reception looks nice as does the front bar, but rooms are another standard altogether.
Positive section of review
Staff were wonderful; location couldn't be better
Negative section of review
Food choices in the evening were basic but pleasant enough
Positive section of review
Thanks for having us. Lovely stay
Positive section of review
Location Clean Nice breakfast
Negative section of review
Very hard mattress but was able to get mattress topper which helped Hairdryer really short cable so couldn’t reach to see a mirror
Positive section of review
Just the kettle facilities
Negative section of review
No staff members were anywhere to be found and when they were they wasn't professional
Positive section of review
Convenient for station
Positive section of review
bar area
Negative section of review
tiny room for £159 per night,couldnt even fit in the bath,receptionist very very unwelcoming no manners,parking is just a joke