1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were excellent. I had emailed them in advance to tell them we was travelling for my partners birthday and they surprised him to balloons a card and some chocolate 😊. The room itself was comfortable and the balcony was amazing! Location was great as central and very close to a tube station. Thank you again to the staff for a lovely stay ❤️
Positive section of review
Very friendly staff, Clean and Comfortable, FREE private secure parking and overall excellent value for money
Negative section of review
Could do with refresh of paint
Positive section of review
Location, on site free parking, peaceful area, nice staff and very good room
Negative section of review
Cleanliness around shower, and but other then that all good
Positive section of review
Great location although there was a lot of shouting in the street at night.
Negative section of review
The sofa beds were not too comfortable.
Positive section of review
Bed was comfortable. Nice walks in area. Quiet location.
Negative section of review
Could not find anyone when we arrived despite pre arranging time. Had to get WiFi password from another guest as no information given on arrival. Nobody checked how our stay was going. Had to ask for clean towels and room to be cleaned after 8 days. Bathroom had unpleasant smell despite pouring bleach down drains.
Positive section of review
Clean n comfortable place to stay
Negative section of review
There’s no smart tv on my room
Positive section of review
Convenient to terminal 5
Negative section of review
I would say dinner was just okay
Positive section of review
Location is good
Negative section of review
Totally unacceptable for cleaning n disappointed
Cheam, United Kingdom
Positive section of review
No breakfast
Negative section of review
No private toilet in the bathroom. Sharing the house with what appeared to be students. No fire extinguishers or smoke alarms.
Positive section of review
Top location
Negative section of review
The lift. Room was clean in visible areas but under beds was not good.Toilet wash not flushing efficiently and the kettle was not working properly until given some attention by me.