Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Jumeirah Beach
- “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Golden Tulip Porto Vitória
- “Excelent Breakfast, very good.”
Canada

Canadas Best Value Inn & Suites-Castlegar
- “The staff were great. Very helpful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Salvatore's Island House
- “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”
Indonesia

Kelingking Mesari Villa and Spa
- “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Nihon Seinenkan Hotel
- “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”
Malaysia

De Sky Suites KLCC Kuala Lumpur
- “location opposite of twin tower”
Netherlands

BnB 't Ambacht - Boutique Hotel
- “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”
Poland

Hotel H15 Luxury Palace
- “Everything. Spa is fantastic too.”
Portugal

Sintra Marmòris Camélia
- “Really cute and charmy room and building, excellent service, wonderful breakfast”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ma Guesthouse Chiang Mai
- “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”
Turkey

Orient Occident Hotel Istanbul, Autograph Collection
- “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From ISK 8,878
Hampton By Hilton Leeds City Centre
Leeds, United Kingdom

Average review score: 8.2
- Positive section of review
  
  I recently returned from a wonderful stay and wanted to share my experience. The breakfast was excellent, with a wide variety of fresh and delicious options that satisfied all our preferences. The room was exactly as expected - clean, comfortable, and well-equipped with all the necessary amenities. Additionally, the hotel's location was perfect, making it easy to access the main tourist attractions and with plenty of restaurants and shops nearby. I highly recommend this hotel for anyone looking for a pleasant and convenient stay.
- Negative section of review
  
  one thing that bothered me was the dirty carpet in the room.
Reviewed: 12 June 2024 Stayed in June 2024

Ricardo Portugal
From ISK 19,496
Heights Hotel
Portland, United Kingdom

Average review score: 7.8
- Positive section of review
  
  The room and facilities were excellent, the bed large and comfortable, the cleaning ladies were happy and accommodating. Breakfast and Dinner taken seated in the Bistro Restaurant with the wonderful views over Chesil Beach and the town was outstanding. The food was plentiful and varied. Many thanks to the waiting staff and the chefs for being helpful and looking after us though-out the week. There were also adequate disabled facilities.
- Negative section of review
  
  Would have liked more room to access the wash basin in the shower room.
Reviewed: 12 June 2024 Stayed in June 2024

John United Kingdom
From ISK 7,976
The Stables at Whaplode Manor
Holbeach, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The rooms still looked like an old stable block from the outside- which I loved. It was decorated to a beautiful standard & the price was brilliant. Loved staying here as it was in such a tranquil location.
- Negative section of review
  
  It was perfect
Reviewed: 12 June 2024 Stayed in May 2024

Amanda United Kingdom
From ISK 14,037
The Queensbury Hotel
Brighton & Hove, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Staff were friendly. Continental breakfast had a good selection. Room we had was clean. Comfortable. Bright Good location. Nice view of gardens and i360.
- Negative section of review
  
  There is no lift so prepare for stairs! The taps in room aren't fixed properly so you have to hold with both hands while you turn them on.
Reviewed: 12 June 2024 Stayed in June 2024

Ellis United Kingdom
From ISK 15,065
Tower Hotel
Lincoln, United Kingdom

Average review score: 8.7
- Positive section of review
  
  room was clean and comfortable. good facilities and great location
- Negative section of review
  
  breakfast was disappointing. partner had eggs benedict and it came without hollandaise sauce so basically bacon and eggs on a muffin. certainly not eggs benedict. the sausage on the breakfast was disappointing had better from aldi. if only serving 1 suggest getting quality 1 from local butchers as Lincolnshire sausage are the best .
Reviewed: 12 June 2024 Stayed in June 2024

Andy United Kingdom
From ISK 17,724
The Hope & Anchor Restaurant & Rooms
Ross on Wye, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very well chosen. Lots of choice. Room very small but usable.
- Negative section of review
  
  Not fair to say more. We thoroughly enjoyed our stay
Reviewed: 12 June 2024 Stayed in June 2024

Richard United Kingdom
From ISK 7,976
BOKA Earls Court
London, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Nice room, great for short stay
Reviewed: 12 June 2024 Stayed in June 2024

Guna France
From ISK 31,105
Cosy Cruise Cribs Ltd
Stoke on Trent, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The Host was really helpful.
- Negative section of review
  
  TV been pin lock when we try to switch it back on, it's keep asking for the pin.
Reviewed: 12 June 2024 Stayed in June 2024

Luisa United Kingdom
Berkeley House
Fort William, United Kingdom

Average review score: 6.5
- Positive section of review
  
  Location & facility
- Negative section of review
  
  Nothing
Reviewed: 12 June 2024 Stayed in May 2024

Donald United Kingdom
From ISK 21,268
Dunsley Hall Country House Hotel
Whitby, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Food good
- Negative section of review
  
  Same .menu for dinner every night
Reviewed: 12 June 2024 Stayed in June 2024

david United Kingdom