1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Catherine was the most congenial of hosts you could ask for and made our stay truly memorable and she went the extra mile in cooking us an excellent 3 course dinner with wine. Breakfast was excellent too.
Negative section of review
Thrumster House is past its glorious best and needs a lot of work on it to get it up to modern standards and expectations. Unfortunately it was a cold night during our stay and the electric heater didn’t work, but thankfully the electric blanket did.
Positive section of review
The staff.were very helpful and keen to solve the problems we encountered and solved them 👍🏻. I was very impressed with that.
Negative section of review
The room had stains on the floor because of the a/c / heater unit, and it had an associated odour.
Positive section of review
Staff were lovely and the rooms were nice. Morrisons 2 minutes walk down the road was very convenient.
Negative section of review
N/a
Positive section of review
Breakfast was excellent and the hotel is very close to the centre without being too noisy
Negative section of review
Nothing
Positive section of review
Beautiful setting, good food, clean and good service .
Negative section of review
The room was very hot. The shower head/tap was difficult to work.
Positive section of review
The room size, location and living room space
Negative section of review
The only issue is that the room was smelling a bit of smoke as if someone was smoking the day before. Windows do not open so there was no way to ventilate the room. Otherwise it was perfect.
Positive section of review
Quick check in and check out.
Negative section of review
Was told there was a shuttle bus but when I got to the airport I could not find one, when I rang the property 10 times there was no answer, I think there telephone system is not working properly especially after hours when you have the press 0 or 1 options. I eventually gave up and got a taxi 28 pounds, not happy. Property was dated and poorly maintained, only a double bed not even a queen, overpriced and hard to get to. Not recommended when I came back to Heathrow I booked the "Premier Inn" directly on their website, they were far better cheaper and have a hotel you can walk to from terminal 4. with train access from the other terminals. Booking.com need to put more information at least about shuttle busses and access to the Thistle.
Positive section of review
Location Parking Service
Negative section of review
Stairs
Positive section of review
Everything
Negative section of review
Everything
Positive section of review
All good
Negative section of review
nothing