1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pretty cottage well renovated, tastefully decorated. Well equipped, good gas fire.
Negative section of review
Stairs were a little awkward with bottom step deeper than expected
Derry Londonderry, United Kingdom
Positive section of review
Hotel was very nice ,nice location and the food was lovely .
Negative section of review
We hadnt paid for breakfast but were offered 15 pounds per head if we decided to have breakfast. We decided next morning my wife ,my daughter of 12 and i to have breakfast .We went to the front desk of the room where breakfast was been served and waited to be seated .During the next ten minutes we were aproached by four different members of staff who asked us were we ok .Each time we explained we wanted to pay to have breakfast and each time we were told we will be with you shortly .Eventually another lady who we later found out to be in charge at the time came in behind the desk and we found her to be rude .She charged us 47 pounds .She eventually brought us to our table and plonked down all the cutlery and napkins in one pile .The table hadnt been cleaned from previous sitting . We had to ask a different girl to clean the table .We proceeded to the self service area where there was no bowls for cerial ,no plates or saucers or cups .Most tables were not cleared and we observed many complaints been made .Having said all that the food was excelant so maybe just a bad day .
Positive section of review
The place was lovely. Food amazing and staff super frenidly.
Negative section of review
Nothing
Positive section of review
Good location and nice accommodations.
Negative section of review
A bit dated.
Positive section of review
Location, price, facilities, comfort
Negative section of review
Could do with some better cleaning.
Positive section of review
The location and price was great
Negative section of review
It was a little dark in the bathroom and no full length mirror. As it was dark in the bathroom, it was hard to apply makeup
Positive section of review
Everything
Negative section of review
Beds and pillows could have been a little softer.
Positive section of review
Location
Positive section of review
The view
Negative section of review
Staffs attitude, not good.Not given any information regarding facilities. Tried to make us pay for English breakfast when it was included due to booking before 2nd April.
Great Yarmouth, United Kingdom
Positive section of review
Nothing
Negative section of review
Everything