1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Coffee and tea facilities and the few biscuits Sufficient electricity outlets The hostess was most helpful and available
Negative section of review
More cupboard and packing space
Tole, United Kingdom
Positive section of review
This property is amazing. Peaceful location. As good as the photos if not better. Gutted only staying for one night.
Negative section of review
Everything was beautiful
Positive section of review
Bed was comfortable and we enjoyed a good night's sleep. Room was spacious and bathroom facilities good.
Negative section of review
Welcome received by staff member on reception upon arrival was very disappointing. We were made to feel we shouldn't be there and that we were an inconvenience. Staff member was not warm or welcoming, spoke to us very abruptly and was very patronising in their tone. We would usually have utilised the facilities at the hotel, I.e. spa and leisure, restaurant, added breakfast, but refused these options as a result of the lack of welcome we received.
Positive section of review
Lady on the front desk was excellent but apologies I never got her name. Staff in general were very nice.
Negative section of review
Little noisy but there was a wedding on so was understandable. Not a great breakfast. Could do with a banister on the right side of the stairs as my partner and I have had knees so need to be holding on. With the stairs going around to the left the steps were very narrow in this part.
Positive section of review
Room clean and comfortable. Staff friendly. Breakfast plentiful.
Negative section of review
Nothing
Positive section of review
Verry close to city center
Positive section of review
The breakfast was okay
Negative section of review
The staff poor customer service and poor communication to us about no hot water
Positive section of review
everything was great
Positive section of review
Clean comfortable
Negative section of review
Nothing, all good
Positive section of review
Great location
Negative section of review
Absolutely spotless