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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wow! I visited with my mother as we were shopping for her MOB outfit for my upcoming wedding. The staff at The Dilly made our stay so special - from the concierge messaging us prior to our trip to the welcome off the doormen and especially the lovely lady at reception who went over and above to ensure we had the best time. All of the little touches really added to our trip and we made memories to last a lifetime. Thank you from the bottom of our hearts - we will be back!
Positive section of review
Clean room, comfy bed, easy parking, free breakfast. The staff were very friendly and helpful. Offered to make us a dinner booking in the restaurant which was full by the time we left so we were greatful. Food was nice, dessert great! One of the cheaper and nicer places we stayed. Would strongly recommend.
Positive section of review
shower water pressure was very low so could not wash hair and body properly. drain did not work properly. we had claimed the issue while we were staying 4days but nothing was improved. it was nightmare. I don't recommand this house.
Positive section of review
We just love the location, it's an old building and yes it could do with an upgrade but we love it here. The staff are fab.
Positive section of review
I loved how clean and comfortable the home was, I was super relaxed.
Negative section of review
There was nothing you couldn’t like
Positive section of review
Comfortable bed, spacious room and great shower, good location.
Negative section of review
In need of a little refurbishment. One bedside light very poor.
Positive section of review
Location is great and the facilities are clean.
Negative section of review
No air conditioning, however fan in the room. Corridor is not sound proofed so any noise such as talking or closing doors can be heard. Windows only open a small amount so fresh air is minimal. Also accross the road from a club playing music outside till 2-3 in the morning.
Positive section of review
The bed was ok. The water bottles in the room.
Negative section of review
No good views. I felt it was wrongly advertised as a room with a kingsize bed. But it was supposed to be a bigger room a kingsize room??? I booked 3 rooms 2 double one kingsize all were fairly similar in size. All 3 had double beds not one kingsize and 2 double. Dont be fooled. The bathroom door didnt close and therefore didnt lock. The hot tap was difficult to turn on and off and the water scolded so it dripped. There was no bath mat so you had to hold the heated towel rail to get out the bath but that was piping hot. Not safe at all. The staff were angry on arrival. They were rude to me for paying booking.com and not them. They told me off. In the room the biscuits left were broken and not replenished when the room was cleaned.
Positive section of review
Great room space, easy parking, lovely bed
Negative section of review
Could have provided two towels for both guests and could have been two robes but not the end of the world about the robe
Positive section of review
Comfortable bed.
Negative section of review
We arrived to find building work being done at the hotel and also on the house next door. The two members of staff we saw were both very nice but to be honest we found the place depressing especially the bar area. Maybe the atmosphere will improve once the work has been finished. I think we should have been warned about the building work as the place was a mess. We would not stay here again.