Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Deluxe - Address Dubai Mall - The Residence
- “The best hotel location, staff are very nice. the apartment is realy good and well maintained.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Studio na quadra da praia
- “I booked the apartment mainly to have a quiet place to work. The WiFi was fast enough to withstand online meetings, and the desk was perfect for working, there is even pen and paper, as well as plug adapters in the drawer. The host was very arranging, letting me stay a bit longer than planned. Could not recommend enough! Well worth the money!”
Canada

Lantzville Treehouse
- “Val and Merle are excellent hosts. The atmosphere was welcoming and positive. I highly recommend the treehouse to anyone needing a peaceful place to recharge their human battery. Everything a person needs.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

Foxglove Field Glamping
- “very lovely owner! and cute facilities”
Greece

Mandra Living-Kolonaki
- “Great location and quite! 10 minutes walking from the city center - easy communication”
Indonesia

Jawa House Private Villas
- “Good location if you’re happy to bike / walk to the main bar/ restaurant areas. It only took 10 mins max on a bike to either side of the island/ 20 mins walking. Nice and quiet. Very comfy and spacious”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

S-Dotonbori Hotel Namba - Self Check-In Only
- “We are in love with this place! It is like our home in Japan! The place ia super clean and equipped with more things than we could dream of! The location is perfect, just in the heart of Dotonbori. Don't worry about the comments that it is loud here - the street gets quiet at 22:30 each day and you can sleep like a baby. It is also close to everything. We couldnt have picked a better place! Also, the contact with the management is super fast. A family od 2 adults and 2 kids 😃”
Malaysia

Double Story in the Sky - Genting Windmill Duplex Suite
- “Cool and simple duplex design Easy check in and out Strategic location”
Netherlands

Bed and Breakfast Stinzenflora
- “Very clean room.in a very quiet area and an excellent breakfast supplied in the morning.”
Poland

Smile Apartments Center Kraków Old Town
- “It was super clean, compact yet spacious and quiet. This apartment is within walking distance to the main square and all the fabulous public transport systems. The bed was really comfortable and the bathroom was spacious with a great shower. The host was excellent at communicating and there were lovely special welcoming treats .”
Portugal

3HB Clube Humbria - All Inclusive
- “Great facilities, no queues for drinks, food, snacks. Excellent food options. Really enjoyed our stay here.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

THE BELONG BOUTIQUE HOTEL
- “Perfect location, comfy beds, clean rooms and bathrooms.”
Turkey

Interstar Hotel
- “Breakfast, top view,client service”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 122
Exeter City Centre Apartments Riley Apartment
Exeter, United Kingdom

Average review score: 9.3
- Positive section of review
  
  I loved staying at Studio Riley, the studio is 10 minutes from the center, shopping malls, supermarkets and pubs. The studio is very clean, well organized, with everything you need inside, very comfortable bed to rest on, they were wonderful with me letting me check in early which helped me a lot with my work, very safe, with cameras in all external areas and the owners are kind and do not invade your privacy, you feel like being in your own home, I will definitely return soon, I recommend it to everyone!
- Negative section of review
  
  Nothing, everything was perfect.
Reviewed: 15 June 2024 Stayed in June 2024

Charles United Kingdom
From € 273
Loch View at Lomond Castle
Balloch, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Loved, the garden, didn't expect to see so many birds and rabbits from the balcony, comfortable bed, everything you need to enjoy your stay, fancy TV with Netflix, Prime/Disney etc to keep you entertained in the unlikely event of rain 😉 Walking distance to the duck bay hotel if you fancy a short walk to a restaurant or cafe. Great location to explore the area, would definitely rebook in the future Friendly host, apartment is well decorated and you should find everything you need to enjoy your stay!
Reviewed: 15 June 2024 Stayed in June 2024

Darren United Kingdom
From € 365
Epic Location, Views & Large Private Terrace
Windsor, United Kingdom

Average review score: 9.9
- Positive section of review
  
  Location close to railway station and Windsor Castle. Size of apartment - 2 bedrooms with patio off 2nd bedroom. Facilities - nothing not catered for. Nicely renovated. Bed comfortable. Owner on hand and close by if any problems. Great communication. Changing of the guard passes by 3 times a week in front of building.
- Negative section of review
  
  Nothing comes to mind
Reviewed: 15 June 2024 Stayed in June 2024

Ken Australia
From € 83
Kip Hotel
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  The room was clean and comfortable. Second time staying and the price, location and conditions of the room/bathroom are always comfortable and convenient. There's also free coffee and they hold on to your luggage which is great. Staff always super nice and friendly. Check in and check out very smooth.
- Negative section of review
  
  No big issues. The size of the room can be small and without a window which can be a downside for some people so look at the photos and description as they are truthful to what you are getting. For a single person, without much baggage and for a couple nights it was fine, no issues.
Reviewed: 15 June 2024 Stayed in April 2024

Patricia United Kingdom
From € 132
Clayton Hotel Glasgow City
Glasgow, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very clever blend of old and new. Front building is an old Customs House with modern accommodation towers behind. The area between has been enclosed to create a covered bar/diner area with an outdoor feel. Big comfortable rooms.
- Negative section of review
  
  Signage for lifts to accommodation towers could be clearer.
Reviewed: 15 June 2024 Stayed in June 2024

Eddie United Kingdom
From € 190
Lock Chambers, Caledonian Canal Centre
Fort Augustus, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Fantastic location right next to Loch Ness , the caretaker/manager was really nice and on hand if needed, very good with having dog with us even provided dog bed
- Negative section of review
  
  Nothing
Reviewed: 15 June 2024 Stayed in June 2024

Margaret United Kingdom
From € 133
The Little Haven Hotel
South Shields, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The location was fantastic, great for visiting Newcastle and the coastline. Check-in was straightforward, and the guy behind the bar was very helpful and friendly 👍
- Negative section of review
  
  Place was a little bit too dated, the room looked really tired, with a leaking shower and mould in the bathroom. Walls were heavily scuffed and the furniture was damaged - needs a little bit of TLC. The woman on the desk during checkout was plain rude. She was too busy to assist the guests (who were mounting up) as she was busy on a personal phone call, about her weekend plans
Reviewed: 15 June 2024 Stayed in June 2024

Phil United Kingdom
From € 142
Corstorphine Lodge Hotel
Edinburgh, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Great sized family room! Perfect for the zoo and catching a bus to town. Would defo return
Reviewed: 15 June 2024 Stayed in April 2024

Louise United Kingdom
From € 105
Holiday Inn Leamington Spa - Warwick, an IHG Hotel
Leamington Spa, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Breakfast was superb, so much selection and very fresh.
Reviewed: 15 June 2024 Stayed in May 2024

Danny United Kingdom
From € 245
3 bedroom Brixton Apartment
London, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Clean and spacious. Ideal location.
- Negative section of review
  
  Room where comfortable
Reviewed: 15 June 2024 Stayed in June 2024

Edwin United Kingdom