Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 59
The New Swan Hotel
Swansea, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Stunning room, clean spacious and relaxing. Free Wi-Fi and the tea, coffee station was stocked fully, with more than enough sugars which normally there is not. The shower was lovely with plenty of hot water, four complimentary spa bottles and fluffy towels. We had the veggie breakfast which was plentiful and tasty, and there was continental also for us to feast on, and you must try the tuna baguette delicious. The landlord is a lovely guy who made a point of saying hello, but the stars of the show are Emily and Chantelle absolutely brilliant, who couldn’t do enough to make our stay perfect. All in all,a super team of people, and the best rating we have ever given any where we have stayed and that is quite a few places across Europe.
- Negative section of review
  
  Nothing to say… all was 10/10
Reviewed: 8 June 2024 Stayed in June 2024

leeo United Kingdom
From € 74
Dartbridge Inn by Greene King Inns
Buckfastleigh, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Service was exceptional, and the staff were extremely friendly and accommodating. The assistant manager Emma and the team went the extra mile for my husbands birthday, and even put up birthday bunting and poppers for our evening meal! Great food and an exceptional breakfast offering! Room clean and well appointed. Location is great for visiting the Abbey, The Steam Railway, and The Butterfly Farm and Otter Sanctuary.
- Negative section of review
  
  The Pub next to a very busy road, so it was difficult to converse outside on the lovely terrace, and traffic noise at night was loud if the windows are open, but the proximity to local attractions, the staff and food outweighed the one negative, by far.
Reviewed: 8 June 2024 Stayed in June 2024

Samantha United Kingdom
From € 174
Camisila
Campbeltown, United Kingdom

Average review score: 9.7
- Positive section of review
  
  It is next to Glen Scotia Distillery. Lovely home with 4 rooms, suitable for big group. The kitchen has all the necessary amenities, which is convenient. The host, Cullum and Michelle, are very nice people, and they answered all my questions readily.
- Negative section of review
  
  One bathroom only. Have difficulty keeping the bathing area dry.
Reviewed: 8 June 2024 Stayed in June 2024

Shiwei Singapore
From € 163
The Portobello Serviced Apartments by StayPrime
London, United Kingdom

Average review score: 8
- Positive section of review
  
  The location was superb, although the apartment is tiny and cooking facilities are very limited. Don't order the pizza pack they offer - there is no way to cook it.
- Negative section of review
  
  Lack of space and a little tired - it could do with a refresh of building and furniture. No room servicing for less than an 8-day stay and the room was only serviced on the 8th day of our 10-day stay because we requested it. The dryer coin box was full, so couldn't use it.
Reviewed: 8 June 2024 Stayed in May 2024

James Australia
From € 110
The Imperial Hotel
Fort William, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The room was a good size and they served a nice breakfast.
- Negative section of review
  
  The shower wasn't the best
Reviewed: 8 June 2024 Stayed in June 2024

Alan United Kingdom
From € 82
The Village Bed and Breakfast
Cushendall, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Very friendly host. Excellent location. Nice breakfast
- Negative section of review
  
  Nothing.
Reviewed: 8 June 2024 Stayed in June 2024

Laurence United Kingdom
From € 180
The California
London, United Kingdom

Average review score: 7.7
- Positive section of review
  
  The location in front of the Eurostar train station
- Negative section of review
  
  The room ! Noisy, dark (below the floor level), smelly, skimpy. I would never come back.
Reviewed: 8 June 2024 Stayed in June 2024

Bacri France
From € 52
Grange Lodge
York, United Kingdom

Average review score: 8
- Positive section of review
  
  I was able to park my car on the street
Reviewed: 8 June 2024 Stayed in May 2024

Eloise Australia
From € 81
The Old Stables
Northampton, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Very nice location and easy to find
- Negative section of review
  
  The property was nothing short of stunning, I will have to come back 😉
Reviewed: 8 June 2024 Stayed in June 2024

Michael United Kingdom
From € 100
Leonardo Hotel Chester
Chester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Location was great
- Negative section of review
  
  The breakfast wasn’t great
Reviewed: 8 June 2024 Stayed in May 2024

laura United Kingdom