1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A spacious comfortable apartment with excellent facilities. We especially liked that there was a separate living area and laundry facilities. We also appreciated the view.
Negative section of review
The lift was slow and noisy in terms of announcements. The doors could not be left open in the bedroom and sitting room.
Positive section of review
Lovely old building, great breakfast buffet and a theatre bar. Stayed there a few times and the best rooms have a fridge and window with street views.
Negative section of review
Bathrooms are extremely small. Some rooms need new carpets and minor repairs.
Positive section of review
Fabulous accommodation, excellent staff, food and service. Great location and close to all facilities, shops and tourist attractions.
Negative section of review
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Positive section of review
The food was really good - dinner was tasty and well presented, breakfast was freshly cooked and actually almost too much for me.
Negative section of review
The room, while clean and comfortable, is pretty basic and I felt I could hear others in their rooms, etc. however, that said, I had a good night’s sleep.
Positive section of review
The state were very welcoming and looked after us very well
Negative section of review
stayed before nothing to dislike
Positive section of review
Cooperation, friendliness, and efficiency of the staff.
Negative section of review
Everything was great
Positive section of review
The house is very clean and comfy
Positive section of review
For one night is OK, no more
Negative section of review
Wasn't easy to content to WIFi. For my husband just didn't happen. The staff wasn't very helpful too.
Positive section of review
Modern style, cleanliness.
Negative section of review
Luggage storage is not free, which should be for the hotel rate. Tiny room. Beneath bed is hollow but doesn’t fit large luggages, so that takes up additional space. No wardrobe space and “hooks” for you to hang coats, etc are already broken by previous guests. Housekeeping is every 3 days to be “environmental” but, likewise, not enough places to hang towels for re-use for 2pax. No phone in room so if you need anything, you have to walk down to reception. Everything in the room switches off automatically after a while when someone leaves from the inside; if you are leaving the room but your travel companion isn’t, they will be thrown into utter darkness and no AC. Shower floor is pretty slippery. Serious noise and vibrations from trains (Paddington) even on 2F; can’t imagine those in the basement.
Positive section of review
staff and facilities
Negative section of review
nothing