1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lytham St Annes, United Kingdom
Positive section of review
We stayed in the Churchill suite and were delighted to have two en-suites one with a walk in shower, toilet and sink and the other with a bath and sink. A good sized room with a comfortable king size bed, table and chairs and a small sofa in front of a modern 55 inch tv where we could log into our Netflix and Prime accounts.
Negative section of review
We popped in to the hotel for the first time last year whilst we were out for a walk when we were staying in an apartment elsewhere in Lytham and the staff were very attentive and made us feel very welcome and this motivated us to book. I think the gentleman was called Tony but unfortunately he was off sick for the duration of our stay and we found the mood to be completely different as very few of the staff, particularly those on reception, were rather cold and unwelcoming. When we walked into the hotel via reception, no one looked up from their computer screen and acknowledged us or said good morning when we came down for breakfast.
Positive section of review
We had a lovely, spacious suite with a four-poster bed and awesome, modern bathroom. The location was ideal, being directly opposite Lincoln Castle and close to many bars and restaurants. Car parking was close.
Negative section of review
Although our room had clearly been recently renovated, other parts of the hotel appear a little warn and in need of refurbishment, which is currently ongoing. The breakfast was disappointing, with only cold meats, cheese and cereal available, and these were limited in amount and quality. Car parking was in a public car park at an additional cost.
Positive section of review
An awesome property. The best bed ever. Very large bathroom and lounge area. Very clean and quick to respond. Breakfast was included and was very good.
Positive section of review
Friendly staff. Self contained room - nothing fancy but had everything you need. Comfortable bed. Well appointed kitchen. Close to ferry.
Positive section of review
We loved the location a lot, and liked the wash machine and kitchen. The beds were comfortable, and the wifi worked well.
Positive section of review
the location was perfect everything was walking distance, staff were friendly, and the bed was very comfortable
Negative section of review
the bathroom was quite tiny, a larger person might struggle to use it properly
Positive section of review
Well decorated and spacious. Parking was a plus -might be hit and miss if all apartments are occupied
Negative section of review
The bed was very hard and I had issues with the front door code.
Positive section of review
It was big enough accommodation for 6 people was well suited for bigger families.
Negative section of review
Bigger dining space and more pillows
Positive section of review
It was close to the train and bus station
Negative section of review
Nothing