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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect, the staff went above and beyond, and it was clean and comfy. There was only continental breakfast served on site, although cooked breakfast could be ordered the night before and involved nipping down the road to the King's Head Inn, two minutes drive or ten minutes walk away. The Continental breakfast was generous enough for us not to bother. The coffee shop stays open until 9 every night for drinks and light snacks. It is a small 15 bed lodge with a family feel, and a modern aspect, lovely skylights to let in both light and the view.
Negative section of review
Some very slight cosmetic things, like worn paint on the radiator and a dodgy seal on the shower head, but those are not terribly important.
Positive section of review
Very lovely Breakfast, plenty of choice and Lara cooks the perfect pouched eggs everytime. The B & B was spotlessly clean, lovely onsuite bathroom and I slept really well every night of my stay. The B & B is perfect has a base to go off and explore Cornwall. Garth and Lara are lovely hosts and I was made to feel very welcome.
Negative section of review
It was perfect. I really enjoyed my stay and would happily book again when visiting the area.
Positive section of review
A very lovely period home with a stunning sitting room, with a great selection of books and art. The garden is beautiful, full of flowers and pretty features. My room was lovely and bright, with very nice fabrics and wallpaper and with a very comfortable bed and pillows. Lovely touches such as home made granola bars and chocolates.
Negative section of review
With the windows open, the traffic noise was obvious in the morning.
Positive section of review
The room was exceptionally spacious, with super friendly staff and the location could not have been better. I had an amazing time staying there and would recommend it to everyone. While they don't have onsite parking, there is ample other parking options right outside the hotel.
Negative section of review
This is completely my fault, but I would've loved if the venue had warned me to reserve a table for dinner. Despite being a Tuesday night outside of peak season everywhere was booked out, including the hotel's own restaurant.
Positive section of review
Location was excellent after we found it because the address on our booking form did not mention St Merryn Holiday Park, only St. Merryn. We supplied our own breakfast.
Negative section of review
The address on the booking form did not mention St. Merryn HOLIDAY PARK. This information was essential.
Positive section of review
Pool/ hot tub Nice food in restaurant. Staff were really polite and helpful. Did all they could to ensure my Mum enjoyed her 90th Birthday with you.
Negative section of review
A bit of a trek to the ground floor rooms for my Mum, who has mobility issues
Positive section of review
Location is very good, within 2-3 minutes from the underground station. The appartment itself is quite roomy and can comfortably accommodate 5 adults.
Negative section of review
To begin with, before getting check in instructions it said on the site that someone would meet us at the location. Then I recieved the instructions about self check in, stating that the key was at the shop 400 m away from the apartment itself. Upon arriving to collect the keys (approximately 30-45 min after predicted check in time) I was informed that the keys were not there by the shop clerk. Anna wasn’t available, I called her multiple times and in the end when I managed to reach her she told me that the previous guests obviously didn’t return the keys. What I find extremely rude and irresponsible is for the host not to check if the keys are ready for new guests. We finally managed to get the keys more than 2 hours after predicted check in time. Then it took the guy who brought us the keys more than five minutes to actually unlock the appartment. When we entered the appartment we were told that the balcony DOESN’T OPEN FOR SECURITY REASONS which wasn’t true but it takes at least 2 people pushing like crazy to open it. We were told we would be given a second set of keys which we never got. The dishes weren’t clean, there were coffee spots from previous guests. There aren’t any normal drinking glasses in the appartment. The carpet on the balcony was absolutely disgusting, the bathroom ceiling is mouldy and the bathtub is clogged. It takes around 20 minutes for it to empty after one person has had a shower which is really inconvinient for an apartment that takes up to 6 guests.
Positive section of review
We loved our stay, very well presented property, lovely balcony and outside space. Very close to the sea. Had a relaxing long weekend, loved it.
Positive section of review
Breakfast was very good hot and ample choice. Pleasant surroundings
Negative section of review
Everything was ok
Positive section of review
Rooms were Ok but quite small, breakfast was fine.
Negative section of review
We didn't get the 2 rooms close by and we did not get the 2 keys in the key box as expected, we had to contact the person to resolve the issue.