1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed in this lovely apartment for 4 days, whilst working in Billericay. It’s conveniently situated within walking distance to the town centre The apartment has everything you could need and more, it’s like a home from home. It’s easy to access the property with secure parking onsite. The hosts couldn’t be more helpful to make sure everything ran smoothly and are easily contactable if needed.
Negative section of review
Nothing. Everything was perfect for our visit.
Positive section of review
Loved the location in the Cornish countryside. Breakfast was very nice and we enjoyed having dinner at night with the friendly 'country pub atmosphere'. The rooms were clean and comfortable. The staff were very friendly. As we were visiting the area to explore family history, the staff went out of their way to help with information and maps.
Negative section of review
Very little public transport in the vicinity but we knew this would probably be the case. Reception organized a taxi to take us back to Falmouth at the conclusion of our visit.
Positive section of review
Light bulbs missing in room dirty glasses in room no machine to make my coffee, that was given to another guest . Disappointed.
Negative section of review
I still enjoyed my stay apart from those points made paying for a premium room I expected everything to be there .
Positive section of review
Excellent staff very friendly and helpful . Very dog friendly
Negative section of review
Quite near busy road unable to leave window open because of noise
Positive section of review
Location was great. Room clean and today. Comfy bed.
Positive section of review
Nice Staff, They are provide elevator
Positive section of review
The size of room for the money
Negative section of review
Nothing
Positive section of review
Good central location
Positive section of review
Checking out time
Negative section of review
Rude staff Stained towels and bedding. The cleaner entered our room to clean well before the stated departure time. Shame really as the hotel has a lot of potential with the the staff with the right attitude
Positive section of review
Location .
Negative section of review
Room was tiny, stuffy, bathroom was the smallest I've ever encountered. Not cleaned once and we were there 10 days . Had to ask for toilet paper. Hallways had plaster falling off the walls, dirty carpets with paint splashes. Fire doors wedged open. My son had to be given another room as there was tiles missing and also loose in his bathroom. Soap scum and faecal matter on the shower tiles. Our sheets had dirty marks and hair on them. Pillows were stained and old. Mould on the walls and a stained carpet. Worst hotel stay ever. Too many issues to list. Yes they are renovating, but wasn't advised of this. Website pictures are taken of the rooms that have been renovated and does not accurately reflect the actual disrepair and filth we observed.