How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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St Giles London – A St Giles HotelAverage review score: 6.9
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Positive section of review
When I booked this hotel it was strictly for location near where my daughter was going to be studying. The photos on the website looked good so I didn't question my booking. When we got there the lady checking us in was very nice and said "you look tired, let me get you your room early", which I appreciated. Until we went to the room.....
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Negative section of review
When we went to the 1st room it was a huge disappointment and unacceptable! It was a TINY room, no air condition, no fan and the window only opened up about 4-5 inches which was not going to allow air in the room. I went back downstairs I was helped by NIkki! He sent us to another room that had an air condition, but the room seemed very dirty and again unacceptable. At that point I learned the first two rooms were old and not remodeled. However..... Nikki placed us in another room that was beyond my expectations! A higher floor, air condition, a remodeled room and CLEAN!!!! It was PERFECT and what I had expected originally based on the pictures (since the website doesn't show the rooms that are not remodeled). I can't thank Nikki enough for helping move us into a room that was acceptable for this very stress time of moving. Can't thank you enough Nikki!
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Malmaison ReadingAverage review score: 8.2
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Positive section of review
Spotless and classy. The room overlooked AC compressors on the adjoining roof. They used frosted glass so the light was good, and vents hidden, which I thought was a smart way of using the space. Good sized room.
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Negative section of review
Great place with little to fault it. I was happy I didn't upgrade after the tempting upsell emails - it was a place to sleep for me that night, rather than a holiday.
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Bennachie Lodge Hotel in KemnayAverage review score: 8.2
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Positive section of review
The staff first and foremost!! Then the food....just perfect and we are both fussy so and so's
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Negative section of review
The slight clash of colours and patterns in room 6, oh and the new jukebox with it's terrible selection of music .....that sadly is a major issue, music for ourselves is very important ! We much preferred the chefs playlist prior to the new machine being fitted. The lighting in room 3, as on our first night it was far too bright in both the bathroom but mainly in the bedroom, due to the bedside lamps, also the lack of privacy when in room 3 in particular whilst in the bathroom.....flash aaaahhhh..... three minor things that are easy to change though xxxx The radiators in both rooms we stayed in, either need to be painted, or ideally covered as they are both not great. You have a great place, with amazing bones!!! .....the lodge just needs some TLC in areas.
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Garfield GuesthouseAverage review score: 9.2
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Positive section of review
The owner was very nice and chatty. Had plenty of recommendations for the area.
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The Limes Hotel
Stratford-upon-Avon, United Kingdom
Average review score: 8.1-
Positive section of review
Great location , nice walk into Stratford , rooms clean staff friendly
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Negative section of review
No Draft beer and bar closed 20:30
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Tower HotelAverage review score: 8.7
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Positive section of review
Hotel was lovely and clean and the staff were really helpful.
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Renaissance London Heathrow HotelAverage review score: 8.2
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Positive section of review
The Restaurant food was excellent.
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Negative section of review
My booking through booking.com included breakfast, but it was not registered on Renaissance’s system. I had to prove it by showing the booking.com email on my phone.
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Notting Hill Gate HotelAverage review score: 6.8
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Positive section of review
It’s central location
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Negative section of review
The room was quite tiny with old decor- smaller and older than it appears in the photo
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Red LionAverage review score: 9.1
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Positive section of review
Breakfast excellent
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Negative section of review
Nothing
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NDO DARTFORD LUXX PRIVATE ENSUITE-ROOMAverage review score: 10
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Positive section of review
Spectacular view
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Negative section of review
Tranquil
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