1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a dream stay at Clarence House! Kate and James are wonderful hosts, warm and helpful, breakfast is gorgeous, the room was lovely and had beautiful mountain views, there was delicious homebaked cake in the afternoon, and my one-year-old son also loved the shared guest living room with its corner with toys. We loved everything about our stay and would love to come again! Thanks for an absolutely brilliant stay!
Positive section of review
The staff were lovely, we hadn't booked breakfast and on arrival we were given a voucher for free breakfast the following morning, we needed extra pillows of which they never had, but they ran to there sister hotel to get us some
Negative section of review
It's not what I didn't like, it's just my opinion, the bedding could do either a little updating
Positive section of review
The Spa was lush, with great changing room and facilities. The reception staff were friendly and accomodating. Tge bed was comfortable and the bathroom was spacious and clean. Breakfast was 8/10 great options, great service
Negative section of review
The Steak and Lobster- food wasn't great and overpriced plus poor service as the person servicing our table was rude and discriminatory. The room was also very dusty will little ventilation, which exacerbated allergies
Positive section of review
Lovely comfortable flat in St.Pauls near to Cabot Circus and all of central Bristol attractions. Welcoming bottle of wine and great attention to detail.
Negative section of review
The only very minor things were 1. An old poly cotton bobbly sheet on master bed - didn’t seem to fit with standard of rest of property ( expected good quality cotton) and was not particularly comfortable to sleep on 2. The curtain poles in living area need attention they are lopsided - because not properly secured?
Positive section of review
Location was amazing, spacious room with the best view, the staff were lovely
Negative section of review
Decor a wee bit tired in the room
Positive section of review
Great location and the beds were comfortable.
Negative section of review
I didn't like not having anyone in person to do our checkin or to talk to in case something is missing.
Positive section of review
The staff were welcoming and friendly.
Positive section of review
Proximity to Wembley Stadium
Negative section of review
Extremely over priced. Bathroom - it felt like an airplane bathroom. Bad sewerage smell from sink, shower leaked out onto bathroom room
Positive section of review
Not a lot
Negative section of review
I could say very tired, but it’s more than that. Needs a complete re haul. Everything in this establishment is done on the cheap. Basic. Cheap but not cheerful
Positive section of review
Breakfast
Negative section of review
Marked decor and carpets