1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This cottage is ideally located, big enough for a couple and we took our dog. There was the added benefit of use of the kitchen as we chose to cook for a couple of evenings. An Aldi is close by. We had lovely walks around Ramsgate and to Broadstairs. The host responded quickly to a towel missing. I would recommend this cottage as it has everything you need and is a great location to the beach and town.
Negative section of review
Found the bolt lock accessibility a bit fiddly as had to keep ensuring I took my phone out with me. Not sure what people do who don’t have a smart phone. The stairs could do with a hand rail but this is only my personal opinion.
Positive section of review
The staff, especially Deborah on reception. She answered all our questions about the history of the hotel and was very helpful when we had a problem with my car interior. Meals excellent.
Negative section of review
Breakfast a bit cold but tasty.
Positive section of review
Lovely lodge is well equipped with everything you need. Perfect location. Very peaceful and relaxing, very nice walks close by.
Positive section of review
Nice and clean. Located close to a bus stop making it easy to travel around.
Positive section of review
Staff were very helpful and great to deal with. Location is excellent.
Negative section of review
I have stayed here many times but this time my room was looking very tired. Not updated over time at all.
Positive section of review
Lovely boutique hotel with tons of charm.
Negative section of review
Requires some upgrades and the shower needs improved but overall this did not distract from a very positive experience.
Positive section of review
We only had coffee which was ordinary.
Negative section of review
Overall happy.
Positive section of review
Bike friendly
Chester-le-Street, United Kingdom
Positive section of review
Great staff
Positive section of review
Location
Negative section of review
Very tired and dated