1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I've been to Cardiff several times, I've stayed in a hostel and in a more expensive hotel, but nothing can compare to this accommodation. A beautiful (pink!) house on the outside, comfortable on the inside. Nice and helpful staff, fully equipped rooms named after castles, everything functional and clean. At the same time, it is an absolutely brilliant location - 15 minutes walk to the castle, 15 minutes walk to the bay.
Negative section of review
If I had to come up with one negative, then I would say the creaky door (we went back late and might disturbed other guests). But that's all, we really have nothing else to complain about, all three of us were thrilled.
Positive section of review
Property is extremely comfortable and well equipped. It’s setting is delightful, immediately above the rushing waters of Stock Ghyll and surrounded by trees. The beds were extremely comfortable and everything was clean and well maintained.
Negative section of review
Why was there no washing up liquid.? This is not something that people take with them on holiday. A spare toilet roll would have been nice. The hand soap had run out. The directions need to be updated .
Positive section of review
After a long drive this was such a treat to arrive to. It had everything you could need and absolutely spotless. The breakfast provided was very well thought out and couldn’t ask for more. Will definitely be back.
Positive section of review
Lovely cottage with all mod cons. Great location for my current work place. Nice treat to be left with hot chocolate & lush cookies
Negative section of review
Unfortunately as soon as the shower started in the attached cottage I woke up
Positive section of review
Modern and smart Nice bar and restaurants - very helpful staff - excellent !!
Negative section of review
Nothing really
Positive section of review
Good choice of everything. Only complaint ,no decaf coffee.
Negative section of review
Shower head over bath kept twisting . Shower not very powerful and no hand rail on the wall.
Positive section of review
Beds very comfortable. Rooms clean.
Negative section of review
The pans in bad condition, roasting pan still had oil in it. Toilet plunger broken. Bath very slippery but very clean bathroom. The towels had to be washed as though they looked like they had been, they smelled stale. Hadn’t realised it was very hilly. No one came to fix the toilet. Sofa very low and only three could sit. If more staying they would have to sit on kitchen chairs. Ok for us as only three of us.
Positive section of review
location, breakfast
Positive section of review
Food was excellent
Negative section of review
Lack of staff: -no bar staff for 15mins on 1st evening -one poor guy with one arm in a sling trying and failing to manage breakfast room.
Positive section of review
Good clean room