1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful surroundings and a hotel with character with and modern furnishings. Best sleep I’ve had in a long time, pitch black rooms. Quiet, and the only buffet breakfast I’ve ever eaten all of.
Positive section of review
Great location/ nice room clean and modern nice shower room and soap. Bar area was large and lots of seating. Breakfast was really good fresh and clean lots of good choices.
Negative section of review
The telephone didn’t work in the room , there was no menu in the room or on the TV menu. The tissue box only had two tissues in it. The mini bar was empty. The lamp shades are made of wool - dust catches for people with allergies. The bar staff were friendly but need more training.
Positive section of review
No breakfast. A wonderful room with a river view, peaceful and a great welcome. Would love a ground coffee in the morning rather than instant please!
Positive section of review
Extremely clean and spacious. All the facilities that you need. Conveniently close to excellent provider of meals
Negative section of review
There was nothing not to like
Positive section of review
It is very easy to get to the apartment from the airport, and very easy to go to the city centre by bus.
Negative section of review
There are some annoying noises from the water pipes.
Positive section of review
Convenience. Clean facilities and amazing staff and great breakfast
Negative section of review
Room a little small. But ok for the room rate
Chester-le-Street, United Kingdom
Positive section of review
Relaxed and chilled lovely staff and setting
Negative section of review
Bin in our bathroom had rubbish in from last guests wipes and condom !! otherwise clean room
Newcastle upon Tyne, United Kingdom
Positive section of review
Good location, very friendly staff
Negative section of review
The fire alarm going off consistently for an hour in the morning, security after hours not accepting our room key and leaving us waiting for ages
Positive section of review
Convenience to buses to Norwich
Negative section of review
Lack of summer weight duvets
Positive section of review
location great
Negative section of review
poor decoration, very tired, not homely, really need new beds, really worn and uncomfortable