Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Rove Downtown
- “It’s very comfortable”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Laghetto Stilo São Paulo
- “The eating space in breathtaking, and the shower is incredible.”
Canada

Cornerstone Motel
- “Great location and very nice and helpful staff.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

999 Luxury Hotel
- “Best location, clean, lovely staff, very good breakfast.”
Indonesia

tiny's house
- “The hotel is totally new, with really nice big bedroom. it was so cute it was very clean. all the team was really nice and so helpful. we did struggle to book our boat for Lombok, the team helped me out to book a ticket with the transfer. it has been such a big relief thank to them. i'll definitely will re”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Kawaguchiko Lakeside Hotel
- “Everything was perfect. The room, the location, the onsen, the staff. We have a wonderful stay. And the breakfast was amazing. We had a lovely stay. We will come back.”
Malaysia

Platinum Suites Kuala Lumpur by Cityscape
- “it was a very nice room and very well organized and clean We had a great time. We had a great time I want to say if anyone wants to come here then rest assured you can enjoy your time nicely Many thanks to the authorities for gifting such a beautiful room”
Netherlands

Best Western Dam Square Inn
- “the location is great, the size of the room is great based on europe standards, no carpet in the room, renovated bathroom.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ammatara Pura Pool Villa
- “We liked everything.The room was big and spacious, everything was perfect.. I can recommend”
Turkey

Plat Inn Hotel Taksim
- “It was very clean and we felt very safe. The location is ideal. The staff is nice and kind. If we were to travel again to Istanbul, we would choose this hotel over and over again. Great value.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Stylish Studio-Walk to Windsor/Eton/Thames with Car Park
Datchet, United Kingdom

Average review score: 10
- Positive section of review
  
  Location is excellent, absolute cleanliness, attention to detail regarding comfort and enjoyment of stay. Our short stay was made exceptionally enjoyable due to the friendly way in which the host communicates and tries to think of everything you might need after your journey.
- Negative section of review
  
  There was nothing that I didn't like. The place is perfect.
Reviewed: 5 June 2024 Stayed in June 2024

David Australia
From THB 6,656
Harbour Hotel & Spa Southampton
Southampton, United Kingdom

Average review score: 9
- Positive section of review
  
  Booked this for a birthday surprise for my friend and the whole experience from staff, spa facilities, room and breakfast was exceptional and definitely delivered 5* service throughout the whole of our stay! We will definitely come back for another weekend away!!
Reviewed: 5 June 2024 Stayed in April 2024

Mary United Kingdom
From THB 3,047
The Redcliff
Weymouth, United Kingdom

Average review score: 9
- Positive section of review
  
  Lovely few nights away, Sue and John were very welcoming. Free parking ,clean room, and a fantastic breakfast all on the doorstep of the beach we had a fantastic time
- Negative section of review
  
  Bed was very small.
Reviewed: 5 June 2024 Stayed in June 2024

Kerry United Kingdom
From THB 3,026
Harrow Rd Rooms by DC London Rooms
London, United Kingdom

Average review score: 5.5
- Positive section of review
  
  Absolutely nothing we left as soon as we could get other accommodation and have had serious issues trying to contact booking.com and the accommodation rooms
- Negative section of review
  
  Seriously unsafe Absolutely putrid and dirty unclean The stairs no lift and lighting that was automatic but didn’t come on till you were nearly at top of stairs Locks on rooms faulty so we wedged cases between door and bed to try and sleep because we were sick No staff at facility at all couldn’t contact anyone to get help assistance or refunds
Reviewed: 5 June 2024 Stayed in June 2024

Pauline Australia
From THB 3,781
Novotel Reading Centre
Reading, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Location is central and less than a 5 minute walk away from the train station.
Reviewed: 5 June 2024 Stayed in May 2024

Mary United Kingdom
From THB 4,176
Linton Lodge a BW Signature Collection Hotel
Oxford, United Kingdom

Average review score: 7.8
- Positive section of review
  
  It's a bit too far from the central area, but a car parking lot is OK.
- Negative section of review
  
  The responses of hotel staffs were a bit slow.
Reviewed: 5 June 2024 Stayed in June 2024

Katsuji Japan
From THB 4,640
Rove Hotel London Paddington
London, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Easy to check in, 2 minutes from the train station, staff very welcoming
- Negative section of review
  
  Rooms smaller than seen on photos, if you have large luggage the rooms become much smaller
Reviewed: 5 June 2024 Stayed in May 2024

Jack United Kingdom
From THB 5,109
The Judd Hotel
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Good quiet location. Walking distance to kings cross station.
- Negative section of review
  
  Breakfast area was very busy first thing in the morning with limited seating
Reviewed: 5 June 2024 Stayed in June 2024

suzanne Australia
From THB 3,937
Keystone House
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  I like the location, room, bathroom.
- Negative section of review
  
  Expensive, no lift, narrow zigzag corridor.
Reviewed: 5 June 2024 Stayed in May 2024

Jodie Malaysia
From THB 1,359
Old Swan Guest House
Liverpool, United Kingdom

Average review score: 6
- Positive section of review
  
  affordable
- Negative section of review
  
  toilet needs a little update
Reviewed: 5 June 2024 Stayed in June 2024

Karlo United Kingdom