1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Proximity to my place of work was Fantastic Fabulous gardens an extended view from the Lounge Well equipped and spacious Being greeted as I left in the morning by the two lovely dogs, made it feel like home
Negative section of review
Although I was staying alone and the current bed was very comfortable and a satisfactory size on my own, My personal preference, I would prefer a larger bed if my Wife was with me
Positive section of review
Loved the location and the general atmosphere of the place. All staff I spoke to were friendly and helpful. I took a look at the bar on the 4th floor and loved it.
Negative section of review
Corridors a bit dark - also, I really need some fresh air in the bedroom and I couldn’t open any window. However accept this is a personal thing.
Positive section of review
Easy to find, room good with good facilities. Staff attentive and very helpful - both at reception & in restaurant. Food was good too.
Negative section of review
Parking is more complicated than it needs to be. I downloaded the app, but I saw lots of people struggling to pay for their parking at the machines. Out-sourcing parking is not great for guests. Other hotels do not charge for parking. I was not able to walk to the venue I was at due to the lack of pavements/ paths for pedestrians. The area is set up for traffic with little consideration for the environment & the possibility that people might want to walk. This is not a hotel problem, but an area planning problem. I was very disappointed about this.
Positive section of review
I’ve stayed in this hotel many times before under different names. The most recent renovation is very good. Very good gym
Negative section of review
Don’t get a room near the lifts / elevators. It’s a converted office Block therefore the sound can travel of the elevators going up and down.
Positive section of review
Convienent location right across the street from King's Cross station. The room is also very spacious and comfortable.
Positive section of review
Didn't get coffee for about twenty minutes after being seated even though restraunt was pretty quiet
Negative section of review
Service
Positive section of review
Location absolutely great. Staff were very friendly and helpful. Loved the AC.
Negative section of review
WiFi was spotty and kept dropping. Banging of the doors was annoying when wanting a lay in. Top of beds, lamps, and mirrors need a wipe down from time to time.
Bourton on the Water, United Kingdom
Positive section of review
The location was good
Negative section of review
We were located in a cottage next to the main building . The room was a converted loft with a open staircase,making it dangerous , I don’t know how they can charge so mutch for the smallest room I have ever stayed In .
Positive section of review
Everything
Negative section of review
Nothing to note
Positive section of review
Location
Negative section of review
No dining table. We were there for ten days. Eating standing up! Bedding was more suited for an arctic winter. There was no option but to use a very heavy duvet. As we were there for ten days, we would have expected a change of bedding and towels. The non-stick coating on the frying pans was badly damaged. One was so bad it should have been thrown out.