1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Where do I begin, booked this property for my daughter for her birthday with her partner. Once let into the apartment they soon realized it wasn’t what was advertised. The apartment was very dirty and lots of aspects broken.
Negative section of review
The neighbors were arguing all night slamming door and fighting. One neighbor also threatened violence and death threats to my daughter and her partner to the point the felt unsafe and had to leave. We contacted the owner of the flat who agreed a refund via booking.com. This has not happened
Positive section of review
Close proximity to the centre of Chester, the host was polite and welcoming. Good price for room only on Booking.com. Tea tray and kettle in the room, , hairdryer is provided
Negative section of review
The noise from the traffic was bad ( obviously not the owners fault) as our room really very close to a very busy road which made it difficult to sleep. The room would benefit from a refurb , some mold in the bathroom shower and near ceiling in the bedroom, lots of pillows but they are not very comfortable ,the shower is really small and the towels could be better , some decent hanging space for clothes.is needed.
Positive section of review
Great location, good price and comfortable beds. They also have a bar and have some (simple) food options, which is convenient if you get there late.
Positive section of review
Lovely apartment with all the facilities you need. Ideally situated for a trip to the theatre. Very secure and the parking was a definite plus.
Positive section of review
Rooms are always great here, clean well laid out and comfortable. Location for myself being next to the station is perfect.
Negative section of review
No Parking or discounted options.
Positive section of review
Parking Decor Room space, paid more for it mind Breakfast Perfect location
Negative section of review
No pool as described on the website No spa Green space was deceptive Rooms were very hot Noise from the pub next door TV did not work No apologies from staff or any offers as we were expecting a pool and spa, arrived early for this.
Positive section of review
General bedroom was comfortable enough , bathroom was clean.
Negative section of review
Quite a long wait for food when restaurant busy. Breakfast lay out quite meagre when only a few people were residing.
Positive section of review
Amazing view, very spacious room, comfy bed
Negative section of review
Not being able to have a room rate without breakfast. That said the breakfast was good. Very average food in the restaurant. Wine by the glass selection barely drinkable V minimal/basic toiletries provided in the room
Positive section of review
Comfortable, cosy rooms and friendly staff
Negative section of review
A bit pricier than the room and location warrants
Positive section of review
General service
Negative section of review
Nothing