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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcoming friendly helpful owners Natalia and Igor. Comfortable bed. Well located ample sockets in the bedroom for laptop, phone, hairdryer etc. Good sized mirrors well located in the bedroom and bathroom. I appreciated having a stand in the bedroom for my suitcase. The bathroom had a bath, which I prefer. A chandelier in the bathroom was a first for us! Tastefully decorated bedroom, bathroom and breakfast room with attention to detail. Very nicely cooked hot English breakfast, plus good quality tea and coffee. Exceptionally clean throughout the property. Lovely well-maintained garden and roof terrace with a sea view, plus a cosy comfortable conservatory. Sufficient on-site parking for guests. We enjoyed our stay here and would stay here again when next in the area. We rarely give a top rate score, but Rockleigh deserves this.
Positive section of review
Great property close to the centre of Arundel. Stayed 1 night with a friend during a cycling trip of the South Downs way and this was the perfect overnight stop, would highly recommend to any cyclist tackling the SDW over two days. Rooms were large, bathroom has a great great shower and the kitchen was a good size and easy to use. Arundel has lots of cool pubs and restaurants and is a really picturesque town on the river.
Positive section of review
Friendly welcome on arrival; the woman checking me in showed me my room rather than just give directions. Thoughtful. The bed was fairly comfortable. Overall for the price, it wasn't too bad. After reading the reviews, I knew what to expect. Set them low and you'll be happy! The connected Cobb Cafe offered a good continental breakfast and coffee.
Negative section of review
Walls are paper thin, but I imagine most guests are either walking or on tours so unlikely to be partying all night. The place is definitely showing its age. Shower curtain full of mould stains - which I reported, so hopefully now incinerated.
Positive section of review
It was exactly as described a single room, which was small, with a very new and modern bathroom. There wasn't much of a window but it was perfect for just the 1 overnight I needed to stay. Very clean and comfortable.
Positive section of review
Nice bathroom clean and nice layout, the children really liked the loft room, nice view of the river, WiFi Cordless vacuum, constant hot water, well equipped kitchen.
Negative section of review
Obstructed entrance with scaffolding, steepness of the stairs between floors, no cleaning products, extremely noisy fridge when trying to appreciate some quiet time. No dishwasher. Only 3 chairs for the dining room table. Having to park down the street. No where to put your shoes. And smelled a bit like pets/ dogs. To be fair we knew that there was no parking or dishwasher when we booked.
Positive section of review
Comfortable clean bed. Friendly staff. Good location.
Negative section of review
The hotel feels as though it could do with a refurbishment. The name implies it is rather a grand hotel but it definitely needs quite a substantial makeover to live up to it's name. In our case particularly the bathroom which looked 40 yrs out of date. We could see some effort has been made to improve things like new beds, and bedside tables, lamps etc but it needs further attention.
Positive section of review
Cooked breakfast was excellent with plenty of choice
Negative section of review
No fresh fruit for breakfast Did not like the fact that croissants etc were uncovered. Clear plastic covers would be a sensible addition. Hard pillows, like lying on a brick
Positive section of review
The staff were friendly and helpful.
Negative section of review
The room was clean but in tired condition.
Brighton & Hove, United Kingdom
Positive section of review
Clean tidy and good view
Negative section of review
Car park wasn’t up to standard, had a vintage car in a multi-storey - not ideal - for the money the place should have a better car park
Positive section of review
The garden
Negative section of review
Dust on mirror No tea spoon on tray Stained bed runner Stained pillow slip and mould damp spots on curtains No attention to detail.