Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The Ritz-Carlton, Dubai
- “Everything was exceptional, customer service was on point and hotel is wonderful. I would like to return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Vila dos Poetas - 02 quartos - GD
- “This accommodation is one of the best places I have ever stayed. It is directly on the river, and you have beautiful sunsets that you can enjoy while making a barbecue. Guilherme the host is superb and always helping if they are question or any problems arise. The breakfast is extremely good with a lot of options and they bring it to you whenever you like. I would have loved to stay even longer here. Thank you”
Canada

Tara Vista Inn
- “It was clean. We arrived late, and someone was waiting for us. Check-in was quick”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Diapori Suites Hotel
- “the service and the stuff were very good...the breakfast was amazing and we really enjoyed our stay there.the views and location was great.”
Indonesia

Lovina Beach Hotel
- “The hotel was fantastic. Free breakfast. Beach access. Friendly staff. Clean and comfortable room. I'm going to stay there again when I'm in the area.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Smart Stay SHIZUKU Shinagawa-Oimachi
- “I have stayed twice at this property once when I first arrived in Japan and once when I left. The staff is amazing, helpful and they answer to all your query. The property is spotless and the rooms are quiet. They provide all amenities for ladies. You have a onsen to enjoy and also a sauna. The lounge are has shelves of manga and you have of course TV. Absolutely recommended.”
Malaysia

LESTARI INN RESIDENCE
- “Spacious room and staff-friendly so helpful !”
Netherlands

Best Western Plus Grand Winston
- “It is what I would expect from a Best Western”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

Alojamento Amélie - Apartamento
- “We loved everything about the property. A lot of effort has gone into it and I really appreciated the cleanliness and the facilities: fully stocked kitchen, washer, awesome lighting options, 2 bathrooms, nearby parking and more! The location is within 5-10 mins of 2 large supermarkets, 5 minutes from a lovely green space, and the same for the historic centre. Tip: If you are struggling to get hot water from the bathroom tap adjoining the bedroom, simply turn the shower on for a few seconds and you will get hot water from the tap. We really enjoyed our stay. Amelie is a fantastic host. I don't think we have stayed anywhere better. Thank you so much.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Jurockotel
- “Clean, very nice staff, owner very friendly man! Staff was very friendly. I saw the reception lady really hard cleaning the bathroom, my compliments. I Will go back there next time”
Turkey

Adonis Hotel
- “I’m he whole experience was amazing the hotel staff are fantastic and nothing was too much trouble”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From VND 3,865,783
The Christopher Hotel, Eton
Windsor, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Great location in Eton, a stroll away from Windsor. Very friendly staff. Super homecooked breakfast. Welcome drink in the cute bar. Powerful shower with plenty of hot water. Big fluffy towels. Cookies and tea and coffee making facilities. Iron, ironing board, hairdryer, tv.
- Negative section of review
  
  Better blackout curtains as the light woke me up at 05:00! But nothing else :)
Reviewed: 6 June 2024 Stayed in June 2024

Mavis Sweden
From VND 3,362,257
Maldron Hotel Derry
Derry Londonderry, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Perfect location for bars restaurants and shopping. Food was great especially breakfast, staff were very helpful with any needs and very inviting when arriving.
- Negative section of review
  
  Nothing
Reviewed: 6 June 2024 Stayed in June 2024

Ryan United Kingdom
From VND 4,547,980
Garrison Cells
Fort William, United Kingdom

Average review score: 8
- Positive section of review
  
  Rooms done up to excellent standard. It is quirky Considering used to be old police cells, they have done an excellent job converting with space they got
- Negative section of review
  
  Not like a normal hotel with kettle and shower in room. Did miss that. But for short stay then it okay
Reviewed: 6 June 2024 Stayed in June 2024

Zena United Kingdom
From VND 1,624,279
Shakespeare inn
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Nothing I am not the type that give a review they are bunch of lies and it all about the money with them not the customers
- Negative section of review
  
  Many things, first I believe those that rate them before it there friend I don’t think the ratings they have are genuine, as they are bunch of lies I book this place for a night to stay on a Saturday and out on a Sunday morning which says £60 and few seconds later he ask for an extra £30 saying it was the price for Saturday I refuse to pay the extra and ask him if I will have to pay extra when that not what is on booking.com then it better he cancel it and give me my refund because that was not the agreement that on a phone call then he text me saying it because I am not coming on check in hours so he asked for extra £30 I said that not writing at the agreement then he said he have cancelled it and ask booking.com to refund me my money this all happened just between 30min of me booking the place I have always use booking.com and I have seen self checking at booking.com I have seen a resection that will attend to you if you com in late from your check in time as far as you have paid for that day but this is asking for extra because it was Saturday which was not it agreement now I should booking.com the messages that I did not tell him I can’t come he lied to me he have cancelled it and ask me to be refund and booking.com is still not paying he blocked me because I am asking for my money and was telling me booking.com have my money I no they might try to take this down but I will make more reviews on every site they are on
Reviewed: 6 June 2024 Stayed in June 2024

Arif United Kingdom
From VND 5,614,806
Achray House Restaurant with Rooms
Saint Fillans, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Beautiful location. Lovely and cosy atmosphere . Lovely outside seating area but lacked that special something
- Negative section of review
  
  On arrival we were not met with a friendly welcome. I found the manager to be rather rude and unwelcoming. We went to the bar for a drink which was rather unorganised. The room was comfortable with a fantastic bed and bathroom but felt very mismatched. The room just lacked that cosy feeling. There was not enough milk for our coffee and had to go to reception in the morning. Not something you expect to have to do. A beautiful place but it didn't quite live up to my expectations
Reviewed: 6 June 2024 Stayed in June 2024

Vera United Kingdom
From VND 6,918,128
Novotel London Bridge
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Helpful staff, room was big enough for London standards , location close to public transport
Reviewed: 6 June 2024 Stayed in June 2024

Irene Germany
From VND 5,392,605
Square Townhouse
Brighton & Hove, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Excellent decoration with taste but it is a pity that no lift for higher floors
- Negative section of review
  
  No lift for the building
Reviewed: 6 June 2024 Stayed in June 2024

Bilan Hong Kong
From VND 1,929,643
Leonardo Hotel and Conference Venue Aberdeen Airport
Dyce, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Big comfortable beds. Excellent quiet location. Lovely restaurant.
- Negative section of review
  
  No lift to our room. Duvet too hot and too much seagull poo on windows.
Reviewed: 6 June 2024 Stayed in June 2024

Linda New Zealand
From VND 2,273,990
The Royal Hotel
Weston-super-Mare, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Breakfast was plentiful, and the kitchen staff where great.
- Negative section of review
  
  Hotel was tired carpets worn paintwork dirty, our room could do with a good clean instead of a splash and dash.No toilet roll holder towel rail, the desk light was loose and not working.The blue badge parking was a joke only 2 spaces which according to receptionist anyone could park there without displaying a blue badge.Overall a disappointing stay and overpriced.
Reviewed: 6 June 2024 Stayed in June 2024

Fred United States
From VND 5,749,946
Dunkeld House Hotel
Dunkeld, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Beautiful grounds and room
- Negative section of review
  
  Only staying one night Night the restaurant was understaffed and no supervision
Reviewed: 6 June 2024 Stayed in May 2024

Noel Australia