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Positive section of review
Beautiful old building. Large terrace to sit and enjoy a drink and the view of the garden. Parking included. Staff were friendly but seemed like they needed a few more to take the pressure off. Bedroom a good size, initially thought the view over the side of the hotel/bin area wasn't what we'd expected, but the full moon came up on that side, as did the sunrise, and both were spectacular (don't look down, look out across the rooftops to appreciate your view.) A family of House Martins were needing close by to our window, fascinating to see/watch then. Bathroom big too. Breakfast was a good spread of options and coffee. Definitely take time to have a walk around the gardens, stunning trees. Staff at the gym/spa were all very pleasant and helpful.
Negative section of review
The parking - we struggled to find a place but did so after a few minutes (suggest you drop your bags at reception, then park) Had to wait for service at the bar, and at breakfast as they seemed short of staff. No lift available and we were on the top floor...luckily we only had a small bag each. Shame you have to walk to a different building for the spa. Carpet/hallways feel like they need updating. The door being used to access the terrace was a fire for being held open by a chair, not ideal.... maybe there was another door but this was the one most of the guests seemed to be using. If there was a more appropriate for it would be useful to be told on check in. Delays seating people for breakfast as it was so popular.... go early.
Positive section of review
The room was nice it was at the top of the building and was lovely to watch the city life from our window and a view of the top of the cathedral The staff were welcoming and helpful
Negative section of review
breakfast was a bit disappointing, it just was served on a cold plate and some items were not hot.
Positive section of review
Staff - exceptional Room was larger than expected Very comfortable bed Good shower pressure Excellent breakfast with large choice of hot and cold food
Negative section of review
All good
Positive section of review
Really nice hotel in a good central location, clean and comfortable room with a view. Excellent breakfast too.
Positive section of review
Everything you expect from a 4 star. - clean & comfortable hotel. Fantastic location. Great breakfast.
Negative section of review
No hotel carpark - there is a secure, public one right next door. Bar understaffed - took 10mins to get a drink.
Positive section of review
Location was excellent, the room was really nice, comfy and clean. Staff were really helpful.
Positive section of review
Great location, good value. Staff were really friendly, and the bar downstairs was great.
Positive section of review
Not much. Apart from location. Close to where we were attending a wedding.
Negative section of review
Overpriced!! There was no basin/ water source in kitchenette. For the amount charged, would have expected better quality of coffee, tea. Saggy mattress. Carpet was filthy and threadbare!
Positive section of review
Nice clean room. Fair bathroom facilities.
Negative section of review
No storage for clothing. Drawers in room were painted over as owner didn't like anything inside them? Room had poor sound insulation above, next and outside. It didn't help that we stayed on a weekend as noise from functions and neighbouring clubs went on to the early hours. Be warned.
Positive section of review
As described clean and tidy
Negative section of review
Nothing all great