1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just lovely , bigger on the inside than what it looked. Loved the lay out it was a really nice place to stay. Totally spotless cosy and comfortable. Stayed one night and would stay again . I didn’t put any marks down for staff as we didn’t need to contact them , however I will say the communication for the booking and arriving was fantastic.
Negative section of review
Nothing not to like
Positive section of review
Everything! Surroundings - out in the country overlooking the North side of Black Isle. Warm, clean, modern (carpets looked new). Host, Daniel, really welcoming, basic help yourself breakfast with everything you need, and the views were amazing. Also a guest fridge for milk etc
Negative section of review
Nothing
Positive section of review
It’s compact but well set up for the basics, very clean, and included a washing machine, which we really appreciated. Good location, easy walk to town centre, and right opposite the common, which was fabulous for walking.
Negative section of review
The bed was small (standard double), and the sheets did not fully cover the mattress.
Positive section of review
location is great for us as we use paddle boards. The property is always clean, tidy and the staff are very welcoming. We returned to this site due to the consistent service we receive. We will certainly return again.
Negative section of review
Only issue we had was the oven in the property, the controls were not readable as they were worn. They should place basic stickers to help its use.
Positive section of review
All facilities were clean. The pub had ample space to host several gatherings and building is well kept. Beer garden and playground for kids. Staff were fabulous.
Positive section of review
Noisy location cold plates breakfast swimming in oil warm water for tea waterery coffe had to ask for food to be replinshed no heating in rooms
Negative section of review
Only good thing about this hotel are the staff who seem to be taking on multiple tasks as a result customers are suffering staff working both bar and reception at same time
Positive section of review
The boat has its own story and there was so much character. It was a unique experience. The staff was also amazing and friendly
Negative section of review
Nothing. It was great
Positive section of review
The reception staff were wonderful and couldn’t be more helpful. The hotel was clean and in a good area.
Negative section of review
In the morning my bag was stolen while I was eating breakfast. The reception staff and the girls working were amazing. I can’t thank them enough. On the negative side, we chased him and I got my bag back in the hotel. No security helped, no managers have contacted me and the person who was in the hotel wasn’t even staying there and nothing happened to him. Wonderful staff but very poor management.
Positive section of review
good location
Positive section of review
Location
Negative section of review
The understaffed during checking out. The unfortunate FALSE ALARM , 2x in the middle of the night .