1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Yes the place could do with a lick of paint overall but this isn't a four star hotel and doesn't pretend to be ... however it was clean, comfortable (we had an excellent night's sleep) the breakfast for the price is amazing and the staff is as friendly as can be. You mix with the collegiate world, students and academia alike. For the price we couldn't fault it and it was a perfect location to go and see my son. Altogether we will definitely be returning!
Negative section of review
Can't comment for the price we paid !
Positive section of review
The owners are very friendly and welcoming. The place is near a morrison and the room was comfortable. It is an ensuite and the room as a small mini fridge if you have something to needs to chill.
Positive section of review
The staff was friendly and accommodating. They maintained a professional attitude despite being exhausted from climbing the stairs repeatedly.
Negative section of review
The lift was out of order, and we were not informed beforehand. Our room was on the sixth floor, with twin beds, and it smelled of cigarettes. I assume guests smoked in the room because the lift wasn't working. We switched to a room on the fifth floor, but there were no twin beds available. When we requested an extra blanket, it took two hours to arrive. Despite having to constantly climb the stairs, the staff remained friendly and patient. Service was slow, but this seems to be a management issue rather than the staff's fault. More personnel should be hired if the lift is not functioning. We went to breakfast at 9:20 am, though it was supposed to be available until 10 am. Most items were already gone, and when replenished, they disappeared quickly. This is another management problem. I frequently stay at Holiday Inn because I expect consistent quality, but this experience was disappointing and not up to standard.
Positive section of review
Excellent communication with Lucy and a comfortable well equipped property
Negative section of review
Our stay was too short, I could stay here for weeks, months, years!
Positive section of review
Huge room, great funishings, nice private patio
Negative section of review
Limited menu in restaurant and run out of fish & chips
Positive section of review
Great room and food
Positive section of review
Avoid this hotel
Negative section of review
Hotel awful dirty dirty dirty
Positive section of review
Good for price
Positive section of review
It was basic
Negative section of review
Late charge even though we emailed. Limited towels. Not very well signed. In the morning very loud cleaners knocking on doors..
Positive section of review
Location
Negative section of review
Nothing like pictures- very grubby. Dirty walls Soiled sofa Lopsided sunken beds