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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was what I expected. Phoenix Nights. For me a very local, trusted, quiet hotel near my parents. Don't expect luxury here, but it has it's place, a sound and safe hotel for older guests typically. Nothing wrong with it, but dated back to the 80s. Staff hilarious and dealing with it! If anyone actually reads this, you should know that back in the day, Noel Edmonds landed his helicopter in this car park. All the kids including me ran from the surrounding houses to see this. I grew up here, this hotel under its various names is part of my life. It's special to me.
Negative section of review
I've known the place for 45+ years now - of course a bit of update wouldn't go amiss, but it is what it is - cheap but safe and reliable. Coach loads of pensioners enjoy the entertainment. I support that. All good.
Positive section of review
We were next to a rather noisy guest in the room next-door, the reception team moved us immediately which we really appreciated as we were tired after a long day travelling. At Breakfast the next morning the staff on duty were exceptionally helpful in providing breakfast for my daughter who is coeliac.
Shipston on Stour, United Kingdom
Positive section of review
This was one of the nicest places Ive ever stayed at. Stayed here with my friends the night before my wedding, the staff were incredible, some of the most friendly and helpful people Ive ever come across! The rooms all had lovely character, were big and charming, the food! The food was excellent!
Positive section of review
Single room As soon as I walked in I could feel the floor was not actually level which was quite off putting. Lay on the bed and that wasnt level as the floor was wonky. I know its an old hotel but the floor should be level at least.
Negative section of review
Noisey floorboards above, not just a little noise but a noise that would wake you up from sleep. Repairs need to happen.
Positive section of review
Definitely didn't deserve 4 star rating. Old property
Negative section of review
Terrible position on a round a bout. Couldn't cross the road outside the property
Positive section of review
Communication with staff - succinct!
Negative section of review
Room was a bit tight.
Positive section of review
Stayed twice in May 2024 all good.
Positive section of review
Very comfortable and fresh looking
Positive section of review
Location
Negative section of review
Cleanliness issues and maintenance. Overall very messy and unpleasant conditions.
Positive section of review
Location
Negative section of review
Shower flooded, water rises from the drain. Beds pushed up next to each other, very small.