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2
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Southend-on-Sea, United Kingdom
Positive section of review
The location is great, lovely views, quite (for Southend area at least). Close to good restaurants. This hotel could be the best in Southend with some investment. Very under capacity especially as it’s nearly summer.
Negative section of review
Slightly tired inside and out, the superior sea view rooms are nicer than I thought they’d be though, ours was a bit small but our daughters was bigger. They just don’t make the most of the facilities. The restaurant was closed due to illness. The bar and lounge area need redecorating in more tasteful decor. The front terrace needs completely reforming. If it had been busy there are not many staff, but it wasn’t so they were bored. Had to find someone to serve at the bar. Super nice staff though.
Positive section of review
Great location and a stunning setting. Room was very comfortable and the breakfast was excellent with a great variety of quality ingredients.
Negative section of review
Staff at check could have been a bit more welcoming, although the lady at breakfast was fantastic. It seemed like the place was a little under staffed during our stay. No real atmosphere in the bar or lounge areas so ended up taking drinks back to the room.
Positive section of review
The hotel was really nice and clean and modern inside, the room was awesome and the staff were blooming brilliant, really kind and helpful.
Positive section of review
The owners were lovely and could not do enough for you. Very clean
Negative section of review
The beds.
Positive section of review
The location is great for exploring Edinburgh.
Positive section of review
Central location, friendly staff
Negative section of review
Breakfast was poor
Positive section of review
Host very helpful & friendly
Positive section of review
All good , no issues whatsoever
Positive section of review
Clean and comfortable
Positive section of review
I liked the location
Negative section of review
I didnt like the hotel if that's what you call it it was filthy I don't know how they can pass that as clean glad I was only thare 2 nights I did try & get another hotel but everywhare was full I would never recommend this place to anyone only seen the staff once when we arrived the place is disgusting didn't evensleep under the bed covers nor put my bare feet on the carpet