1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A beautiful room, fabulous coffee shop on the lower level for coffee & eats. Our room was serviced everyday which was lovely! Bus stopped outside the building which was fantastic for getting into the city, public transport easy to use. A beautiful village, pub across the road with beautiful meals which we ate at every night.
Negative section of review
Wifi was not good.
Positive section of review
The host was friendly and welcoming he shown us the kitchen outside are and then to our room which was very helpful it was an all round lovely stay and we couldn’t have asked for better.
Positive section of review
I challenge the you to find friendly staff. They made us feel so welcome and relaxed. Loved the records in the bar and the breakfast was amazing 😻
Negative section of review
Nothing
Positive section of review
Its always perfect staying here at Royal Oak, we have stayed many times now
Negative section of review
Nothing
Positive section of review
Location is always good as that doesn't change!
Negative section of review
Booked a larger family room as been away for over two weeks and needed some space. Room 18 we were given which had broken window latches and couldn't secure the window. Reported this to reception and got nowhere then a 'Cancellation' came up and moved three floors with heavy bags only to be greeted with Gorilla tape holding on the shower head in room 56!! See pictures where a fire door is wedged open. A cupboard on the first floor stairs has missing handles. The windows were screwed shut, with no handles, the right window was unable to secure. The place needs a maintenance man with some pride to apply and the housekeepers need a snag check list. Just shocking now as always used this hotel but now every time it's a nightmare. No apologosies and no refund or reducation in price. I made the booking to pay at the hotel which means I would present a card. The payment was already taken when we arrived at 3pm.
Brighton & Hove, United Kingdom
Positive section of review
Good location and a comfy bed
Negative section of review
It's a old building so alot creaky floors
Positive section of review
Swimming pool, sauna, jacuzzi
Negative section of review
The windows appeared extremely dirty, as if they hadn't been cleaned in decades. Additionally, the key card was unreliable and only worked sporadically, causing some frustration. While there was the Scottish breakfast, the lack of variety left something to be desired for those with different preferences. The provided shower gel was insufficient for two people over a two-night stay.
Positive section of review
sloca, location
Negative section of review
female dorm ensuite, the bath romm really smelt. i have to use the out side public bath room and toliet
Positive section of review
The location
Negative section of review
There was no plug in the bath or bathroom sink, there was no hot water to even get a wash for our 2 day stay.
Positive section of review
Location
Negative section of review
No where to sit in room (only on the bed or one bucket chair)