1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
When we arrived at your hotel the concierge guy took our keys and parked the car for us he was lovely.When we got to reception the lady on the desk said it was her first day she seemed a bit nervous so asked the other guy on the desk to help.The guy seemed a bit put out but helped anyway.The next morning when checking out he was on the desk- we explained that our bath taps did not work so could not use the bath and the sink taps hardly had any water coming out.He really didn't seem concerned and I don't think this is acceptable when we have paid good money to stay.Since then I have rang the hotel and asked why a payment of 8.50 was taken from our card.They girl told me it was for a glass of red wine which I said we never had.She then said would refund in due course but then processed to say is that all...Her attitude seemed very rude just like the guy on reception. Very disappointed 😞
Lytham St Annes, United Kingdom
Positive section of review
White House is a beautiful Arts and Crafts guesthouse. The proprietor is extremely friendly and helpful. Bed was comfortable. I had a great one night stay. The cooked breakfast was excellent and almost too plentiful. At the price I paid, it was also fantastic value.
Negative section of review
The bathroom was tiny with a 9 inch wide wash basin, and the shower was also cramped. But I am not complaining given everything else.
Positive section of review
I loved the quaintness of the building . It truly is magical . Such a lovely cosy place to stay in Woodstock . The staff are so friendly and very helpful indeed . Nothing is too much trouble .
Negative section of review
N/A
Positive section of review
The property was clean and well stocked with essentials. The comms for checking in was good and instructions in the house were clear. It felt homely and comfortable and safe
Negative section of review
Nothing
Positive section of review
The room was a 30 second walk from the security gate which made the morning of travel extremely easy
Negative section of review
I feel like the price was a bit high for the space. I understand you pay for the convenience however I would say the room should cost a maximum of £100 a night
Derry Londonderry, United Kingdom
Positive section of review
The staff were friendly and helpful. The room was big. Meals were good, parking good.
Negative section of review
The bed was uncomfortable and the tv too tiny.
Positive section of review
Friendly, lovely location and views, good breakfast and a lovely swimming pool
Negative section of review
Nothing
Positive section of review
The view and the grounds were lovely, but the poor tennis court.
Negative section of review
So in need of an upgrade. So tired inside. The room wasn't worth the cost. The bed was uncomfortable. The bar wasn't well stocked. I paid for a suite and I think I got the worst one! Stay clear of room 1
Positive section of review
Never had breakfast
Negative section of review
Can’t say there was anything we did not like
Positive section of review
The food and price
Negative section of review
The karaoke man haha