Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Rove Downtown
- “It’s very comfortable”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Laghetto Stilo São Paulo
- “The eating space in breathtaking, and the shower is incredible.”
Canada

Cornerstone Motel
- “Great location and very nice and helpful staff.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

999 Luxury Hotel
- “Best location, clean, lovely staff, very good breakfast.”
Indonesia

tiny's house
- “The hotel is totally new, with really nice big bedroom. it was so cute it was very clean. all the team was really nice and so helpful. we did struggle to book our boat for Lombok, the team helped me out to book a ticket with the transfer. it has been such a big relief thank to them. i'll definitely will re”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Kawaguchiko Lakeside Hotel
- “Everything was perfect. The room, the location, the onsen, the staff. We have a wonderful stay. And the breakfast was amazing. We had a lovely stay. We will come back.”
Malaysia

Platinum Suites Kuala Lumpur by Cityscape
- “it was a very nice room and very well organized and clean We had a great time. We had a great time I want to say if anyone wants to come here then rest assured you can enjoy your time nicely Many thanks to the authorities for gifting such a beautiful room”
Netherlands

Best Western Dam Square Inn
- “the location is great, the size of the room is great based on europe standards, no carpet in the room, renovated bathroom.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ammatara Pura Pool Villa
- “We liked everything.The room was big and spacious, everything was perfect.. I can recommend”
Turkey

Plat Inn Hotel Taksim
- “It was very clean and we felt very safe. The location is ideal. The staff is nice and kind. If we were to travel again to Istanbul, we would choose this hotel over and over again. Great value.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From ¥22,944
1 Park Road
Windermere, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Everything about this Gracious Guest House was perfect. In a quiet location and short walk to Windermere Village. Spacious bedroom with luxurious linen and fluffy white towells. Tea and coffee making facilities in your room. Breakfast served each morning was delicious, cereal, fresh berries, yoghurt, home made Jams and Lemon Curd to have on toast. Also a choice of a hot breakfast cooked by Hilton who is your Host and Owner of the home. There is a large comfortable lounge room to use if you wish with books magazines and a large television , Hilton can advise you places to visit and points of interest in The Lakes District. We stayed three nights and it was hard to say goodbye to 1 Park Road Thankyou Hilton for the extra things you did for us. Highly recommend to stay if travelling in the area.
Reviewed: 4 June 2024 Stayed in June 2024

Edwards Australia
Ardenlea
Bourton on the Water, United Kingdom

Average review score: 8.4
- Positive section of review
  
  We loved everything about it. The location was perfect, the rooms were clean, the property was tidy. It had everything that we needed. The hosts were very informative and helpful online. We didn't meet them in person.
- Negative section of review
  
  We didn't like leaving. There wasn't anything that we didn't like. We would choose this place to stay if we came back to Bourton-on-the-Water to stay again.
Reviewed: 4 June 2024 Stayed in June 2024

Ruth United Kingdom
From ¥23,942
Victoria Apt - 2 bedroom Parking Wi-Fi Workers
Hyde, United Kingdom

Average review score: 9.2
- Positive section of review
  
  It was very clean and great customer service when front door issue arouse and cleared up very efficiently.
- Negative section of review
  
  The balcony stair had moss growing which was slippery and garden needed up keep.
Reviewed: 4 June 2024 Stayed in June 2024

Beg United Kingdom
From ¥8,779
The Valley of Rocks Hotel
Lynton, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Such a lovely hotel, has a wonderful feel about it. Everyone is friendly and the breakfast is good too
- Negative section of review
  
  Wish the bar had been open but I think they had a problem that weekend
Reviewed: 4 June 2024 Stayed in May 2024

Mandi United Kingdom
From ¥8,799
The Royal Hotel Whitby
Whitby, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Our room was upgraded for no extra cost and after a traumatic time recently this was much appreciated
- Negative section of review
  
  Breakfast on the second day was crowded as coach parties had arrived
Reviewed: 4 June 2024 Stayed in June 2024

Lawrence United Kingdom
From ¥9,976
The Sheldon B&B - FREE private parking
Eastbourne, United Kingdom

Average review score: 8.1
- Positive section of review
  
  A very nice hotel, even made sure I could have breakfast when I was leaving early. Nice.
Reviewed: 4 June 2024 Stayed in May 2024

Paul United Kingdom
From ¥36,870
terfyn hall holiday apartment 3 stargazer
Prestatyn, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The added bonus of the chickens and goats have my kids a far better time than expected.
- Negative section of review
  
  Nothing really.
Reviewed: 4 June 2024 Stayed in June 2024

Akerman United Kingdom
From ¥30,925
The Oystercatcher At The Bay, Filey
Filey, United Kingdom

Average review score: 8
- Positive section of review
  
  Great apartment in a cute holiday park, really close to shop, bar and beach
Reviewed: 4 June 2024 Stayed in June 2024

Jenny United Kingdom
From ¥29,286
Pet friendly Sea view static at Thornwick bay
Flamborough, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The area was lovely. The site was a brilliant place to explore..
- Negative section of review
  
  The caravan itself was very grubby, old fashioned.. no lighting for the outdoor decking area which posed a very dangerous trip hazard to myself and family... The caravan had a strong smell of dog, even though this was a pet friendly van, it smelt and looked like they had homed dogs in there.. Beds were dirty and full of pet hair. Cobwebs all over the seating area outside not inviting at all..
Reviewed: 4 June 2024 Stayed in May 2024

Amanda United Kingdom
From ¥26,286
The Ro Hotel Windermere
Bowness-on-Windermere, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The view was nice and staff was great
- Negative section of review
  
  The hotel wasn’t great. I paid around £150 per night to stay here. I had a dog friendly room which was nothing short of abysmal. The room was dirty with stains on the carpets and the room had marks all over it. The room had a stale smell as well as the sheets which made us purchase our own. I would like to add the towels were dirty and just overall not great
Reviewed: 4 June 2024 Stayed in June 2024

Luke United Kingdom