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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
When I was late checking in, John came out and found me halfway down the Loch and gave me a lift the last mile back to the Farmhouse. Theresa cooked a great breakfast and even sent me on my way to Comrie with a baguette as hiking and nothing on route. Accommodation spotlessly clean, comfortable and in a great location. I was looked after really well and thanks again to you both for going above and beyond!
Chipping Campden, United Kingdom
Positive section of review
We liked having detached accommodation with parking outside and being in the countryside. The location was excellent and central to everything we wanted to see. We stayed for 6 nights but never met the owners. It was great to have a washing machine, an excellent shower and comfortable bed. The kitchen was very well equipped and we appreciated the tin of cookies and chocolates when we arrived.
Negative section of review
The only negative was the long narrow driveway to the property and the rather large potholes, otherwise a great place to stay.
Weston-super-Mare, United Kingdom
Positive section of review
No breakfast and no host introduced themselves. Lots of dust in my room, also cold, very tired mattress and cheap thin duvet. Realy nothing like the photo - no way.
Negative section of review
It was cold, I don't think the heating came on at all as stated it would in the evening and morning. I heard someone in the kitchen on my first morning so went to introduce myself thinking it might be staff. It wasn't staff and the room was very grubby.
Positive section of review
Very cosy hotel. Room and bed were comfortable, shower spacious and modern bathroom. Breakfast food was excellent and plenty of choice. Good value for money.
Positive section of review
I liked the room and the facilities available in the room (kettle, iron, towels, fridge, etc) was a nice touch - everything I needed for a night's stay.
Negative section of review
The room did not have a pleasant smell. I didn't like that the bathroom smelt of urine and body odour but I did notice that the toilet had used and hadn't been flushed. The fridge also smelt so foul (it smelt of stale urine) that I didn't dare use it. I didn't like that the only way to lift the blind was to roll it up and balance it on the window's latch. What I did about it: I went to the reception and ask if there was any air freshener available. I was handed a can of Fabreeze (at least I think it was Fabreeze) by a young man. I was surprised that he didn't ask me if there was a problem or what I wanted it for. He simply gave me the air freshener. I guess I expected to be asked if there was anything he could help with. I also didn't like that I had to manoeuvre my way around the great big pot hole at the entrance to the car park. I feared getting stuck or worse recking my car.
Positive section of review
Really nice apartment, spacious, nice decor, clean and great location. Everything needed for the stay. The beds and bedding are so comfortable.
Negative section of review
Kids didn't miss terrestrial TV at all. But l did.
Positive section of review
Staff were very helpful and friendly. nice setting. Good location in middle of Beverley. Right on doorstep of shops, bars & restaurants.
Negative section of review
We booked 2 rooms & ours wasn't cleaned ready for us on arrival, even though we requested early check in. The staff cleaned it straight away so no big problem. It wont put us off booking again.
Positive section of review
Breakfast was amazing, warm plates, red hot. Lady who served us was lovely couldnt do enough for us, very friendly
Positive section of review
Large bedroom and reasonable size modern bathroom, comfortable bed and onsite parking. Good English breakfast
Positive section of review
Good location, friendly staff who were very helpful
Negative section of review
The pricing could be better