Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Emirates Grand Hotel
- “Thanks for girl who took care of my room her name was Thet shahadat Tenkendra thanks for all staff”
Australia

Liberty One
- “The price the view of the city skyline from my 18th floor. Everything is modern, clean and no central heating to suffocate you. Just a heat pump in your room and fresh air on the balcony which is fully accessible”
Brazil

Pousada Sonho Meu
- “I recently stayed at this nice pousada and had a fantastic experience. The room was incredibly comfortable and spotlessly clean, making my stay very pleasant. The location was great, allowing easy access to nearby attractions. However, what truly stood out was the amazing staff - their hospitality truly made my stay memorable. I highly recommend this pousada to everyone looking for a delightful stay. Thank you!”
Canada

Chalet Beaconsfield Motel
- “The location is excellent. I was close to the highway and a block away from the lake. Lovely little main street with excellent coffee and restaurants. The room was clean and the kitchen had everything I needed.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

PREMIER SUITES PLUS Glasgow Bath Street
- “Spacious, rooms were great it was nice to have the kitchen and sofa. Beds were comfy, great facilities, some options of coffee and tea left in the kitchen was great and the water after a long flight”
Greece

Maistros Village
- “Location was very central, close to the airport and easy to get to all parts of the island. Staff were extremely helpful. We forgot to bring the euro plug adaptor and were using the usb port to charge our devices. The usb port stopped working due to a powercut and the staff provided us with a plug to charge our devices. The manager is around everyday and working hard to ensure guests are taken care of and everything is smoothly.”
Indonesia

Adi Jaya Cottages Ubud Suites by EPS - CHSE Certified
- “So pretty and well maintained. Staff on duty all day and accessible and helpful. Enjoyed the poolside. Good sized pool. It was lovely and peaceful too. Terrace to sit outside my room was great. Clothes airer useful. Room well equipped with desk and chair. Fridge. Kettle. Platter of fruit on arrival 🙏🏻💕 Water every day. Breakfasts fantastic and fruit juices freshly made on the spot! Extended family involved in running the place and had a friendly atmosphere. Balinese style 💛 Handy for a mini mart for provisions. Thank you! 🤩 I’d love to return! With my daughter if I could!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

House Ikebukuro
- “The position Is great, right next to ikebukuro station, not only you can find everything you need in ikebukuro but the station is also linked to other popular areas such as shinjuku or akihabara. Room are super clean and staff is super nice!”
Malaysia

The Bed KLCC
- “Honestly i no complaints at all. I do alot of events yearly at klcc so its so conveniently close and cheapest place to stay near there. Bed was omega comfortable. I even booked another time just for a solo staycation here. So good. I will come back everytime i got an event now.”
Netherlands

Bijzonder Lekker overnachten
- “Very tidy clean and modern cabin! A great place to explore the surroundings of Beetsterzwaag”
Poland

Golden Apartments Warsaw - Big and Bright Stylish Apartments - City Center - Pereca
- “The property is well equipped with all amenities. Everything was in working condition and properly cleaned.”
Portugal

Portas do Céu
- “Central location, beautiful rooms and clean”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Muji Hotel KrabI
- “Big room, modern, great staff, good price and the location is good too, close to the main Krabi town strip and market.”
Turkey

JW Marriott Hotel Istanbul Marmara Sea
- “The hotel is very nice and comfortable Staff is very friendly and helpful Shout out to Sevil from main reception and Dina from Spa reception And overall most of the staff are very nice and professional”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £127
Dionard Guest House
Inverness, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Beautiful and very clean guest house in a great location. The hosts were really helpful and friendly. Nothing was too much trouble for them. We loved all the little extras in the room - the sweets jar, the astronaut projector (for night light), fresh milk in the fridge and lots of information on the local area as well as Scotland. Highly recommended.
- Negative section of review
  
  Nothing
Reviewed: 22 June 2024 Stayed in June 2024

Norafrizah United Kingdom
From £79
Hunters Lodge Hotel
Gretna Green, United Kingdom

Average review score: 8.6
- Positive section of review
  
  In a good location and hotel had everything I needed. Staff helpful and made me feel welcome.
- Negative section of review
  
  Nil issues
Reviewed: 22 June 2024 Stayed in June 2024

Simon Australia
From £99
Aberdeen Serviced Apartments - Bloomfield
Aberdeen, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Straight forward text with info on key access from lock box. All worked well.
- Negative section of review
  
  Some of the doors between rooms slam quickly behind you as you walk through them, unless you are quick and ready to catch them and slow them down-they are quite solid. Despite having managed it many times, I was still caught offguard on several occasions and it became frustrating moving between rooms, esp bedrooms, through the hall to the lounge area. I don't know if the sound transfers to other flats/floors, but the noise and potential injury within the flat is there. Secondly, the kitchen is lovely, appliances new and clean, and it was great to have continental breakfast items available. To make the kitchen even more amazing, particularly for longer stays, there needs to be a few more appropriate utensils and cooking containers/pots. For example, you've provided a solid non-stick fry pan and saucepans, and paired them with metal egg slide and utensils-I didn't want to damage the pans and scratch them. Maybe/plastic options would make sense. A second tea towel would be amazing too. Thanks. Despite this, I'd still happily return.
Reviewed: 22 June 2024 Stayed in June 2024

Nicholas United Kingdom
From £75
Delta Hotels by Marriott Swansea
Swansea, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Great location Good breakfast Friendly stay at breakfast
- Negative section of review
  
  Ignored by staff in the dining room in the evening so walked away and went elsewhere for dinner Requested a room overlooking the sea or marina and was given one overlooking. The carpark on level 1 Mould in the bathroom Moved bedside table to access a plug socket and not vacuumed
Reviewed: 22 June 2024 Stayed in June 2024

Hunt United Kingdom
From £210
Beachwood 21
Camber, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Immaculate condition, so clean, had everything we needed.
Reviewed: 22 June 2024 Stayed in June 2024

Jade United Kingdom
From £118
Hampton By Hilton London Stansted Airport
Stansted Mountfitchet, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The location and views plus top standard on all levels
- Negative section of review
  
  No room service - after an exhausting trip the last thing we wanted to do was go down to a restaurant
Reviewed: 22 June 2024 Stayed in June 2024

Lynette Australia
From £115
Mulgrave Country Cottage
Whitby, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The setting was idyllic. Breakfast was superb.
Reviewed: 22 June 2024 Stayed in June 2024

eric United Kingdom
From £64
The Royal Hotel
Skegness, United Kingdom

Average review score: 8
- Positive section of review
  
  Location was good, staff were great.
- Negative section of review
  
  Absolutely filthy, the room stank of damp and mould which wasn’t surprising because there was black mould in the shower and on the door frames. Hairs in shower, water kept going cold, carpet looked like it hadn’t been cleaned for years. Even the remote control was filthy. Cobwebs and dust all over the place, dirty marks on the walls. What looked like blood on the wall in the corridor? ‘Double bed’ was two single beds pushed together. If it hadn’t been for the fact my daughter was so exited about having a few days away I would have walked straight out. I didn’t let her walk on the carpet without her shoes because it looked like it hadn’t been cleaned for years and I could see bits in it. Toaster at breakfast was broken, kettle took 10 minutes to boil enough water for one cup of coffee. Honestly this place was absolutely dire and I can’t understand how they get away with charging premium prices, it’s a total rip off.
Reviewed: 22 June 2024 Stayed in June 2024

Jenny United Kingdom
From £99
Holiday Inn Norwich North, an IHG Hotel
Norwich, United Kingdom

Average review score: 8
- Positive section of review
  
  Convenient for Norwich Airport
- Negative section of review
  
  Bedrooms look dated. 3 weeks before I stayed at Holiday Inn Peterborough West for work and the Bedrooms were far superior in Holiday Inn Peterborough.
Reviewed: 22 June 2024 Stayed in June 2024

Beardmore United Kingdom
From £108
Grampian Hotel
Perth, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location
- Negative section of review
  
  Smell of cooking oil in reception on arrival
Reviewed: 22 June 2024 Stayed in June 2024

Elle United Kingdom