1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
We had booked a double room with hot tub but were upgraded to a junior suite. Beautiful spacious room, lovely decor. Great friendly staff who kindly gave us a lift to the restaurant we had booked. Really lovely spa area with sauna, steam room and 2 jacuzzis...nice touch to have a bar poolside. Breakfast buffet offersd lots of choice.
Negative section of review
Shower in our ensuite had low pressure and was the only problem we encountered!
Positive section of review
Good location, parking on site, good size and plenty of hot water. Relatively inexpensive for the size and location. Part of a local hotel so able to store bags etc.
Negative section of review
Let down by lack of attention to detail and poor maintenance. For example insufficient crockery and mugs for no of possible guests, missing curtains, dislodged shower tiles and kickboards in kitchen, missing bulbs in lamps and mold stains on walls. Dining chairs all scuffed at corners and living room carpet stained. One bed lop-sided. Also most peculiar former shower room visible in corner of living room partially hidden by plastic plant. Some odour issues which could have been damp or plumbing.
Positive section of review
The room and the staff were great. Aircin and a Fridge in our room. Breakfast was excellent too. The elevator from the underground car park is a nice touch.
Negative section of review
Car park is very expensive at £45 per night, but hey ho, it kept the car safe and clean from the salty air.
Positive section of review
Good size room, nice old building in an interesting and nice area
Negative section of review
Always tricky carting suitcases up steps
Grantown on Spey, United Kingdom
Positive section of review
Hotel is in a nice location with large garden and conservatory
Negative section of review
Nothing
Positive section of review
Great location, decent shower and fast Wi-Fi
Negative section of review
Complicated sign in but staff let in a little before check in time which I appreciated given a long journey to get there.
Positive section of review
Great Breakfast, great spa, well organised
Negative section of review
Let's fix the lift logic, it's a bit silly
Positive section of review
Big size room, great bath, well presented
Negative section of review
Could have done with shower stand and curtain
Positive section of review
Location very good
Negative section of review
Rooms not really like pictures advertised had to ask to be moved, very small room ( super deluxe double) bathroom yuk, very tiny.
Positive section of review
No good
Negative section of review
No clean old