How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Grapes HotelAverage review score: 8.9
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Positive section of review
Highly recommend the vegan curry. We were made to feel very welcome - storage space for our bikes, vegan options for breakfast even though we didn't ask in advance, great location in the centre of the town
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Negative section of review
The decor is quite tired
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The GraftonAverage review score: 8.7
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Positive section of review
Room was lovely and clean. Really comfortable and great value for money. Brilliant location for the town centre. We liked the recommendations that were left in the room for pubs and restaurants.
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Brick lodge house
Castle Donington, United Kingdom
Average review score: 9-
Positive section of review
Great location 20 min walk to centre apiary pub was great Immaculate house two lovely cats welcomed us Beautiful bathroom and bedroom Highly recommended
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Negative section of review
Nothing
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Glamping at South Lytchett ManorAverage review score: 9.1
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Positive section of review
We booked this because we were attending a wedding Close by, It was perfect for what we needed just a good night sleep not too far from the venue
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Negative section of review
Coming back late, not having our own personal toilet wasn’t ideal, but we knew this before we booked it , and would not prevent me from booking again
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Rural Retreat in DevonAverage review score: 9.6
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Positive section of review
Beautiful barn conversion. Debbie and Martin were really welcoming. We will return when in the area
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Negative section of review
Nothing not to like.
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Saddle and Stable RoomsAverage review score: 8.2
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Positive section of review
Very lucky with the weather - the whole experience was most enjoyable as a result
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St Mawes HotelAverage review score: 8.9
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Positive section of review
Decor is beautiful and lovely location on the water front.
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Negative section of review
Hotel is apparently dog friendly however not in the restaurant where breakfast is served but you can have breakfast in the bar area which wasn't made clear on arrival. You have to pay for parking which for the price of the rooms seems a bit tight. There is parking for the Idle Rocks. There were no little touches to make this feel like a luxury stay. Yes the room is nice but that was all. Some biscuits to have with the tea, a treat for the dog considering we paid a £30 supplement; little touches that I would expect. Having to walk through the bar and ask for milk for tea was not ideal. All of this made the stay feel like it was 'just a room' and not something special as planned. The shelves in the bathroom are absolutely useless! They are racks so everything falls through the gaps. The bed and pillows were very soft and the room was noisy with banging doors from the other rooms so we did not have a very good night's sleep. There were not enough staff at breakfast which meant a long wait for a coffee. We eventually gave up and just left. I have stayed in much nicer places for this money and I would not recommend staying here. Shower tray in the bathroom was overflowing. There are no staff to deal with the rooms, only the bar staff.
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Strathwhillan HouseAverage review score: 7.3
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Positive section of review
Breakfast was exceptional, the best feature of our stay
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Negative section of review
The property needed a handyman, it was getting a little tired and in need of some TLC
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Royal Station Hotel- Part of the Cairn Collection
Newcastle upon Tyne, United Kingdom
Average review score: 7.5-
Positive section of review
Location was great. Staff very friendly.
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Negative section of review
Beds far to soft. Very noisy hotel through out the night. Additional double glassing missing from one of the windows which didn't help with noise from the street.
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The Bristol HotelAverage review score: 8.4
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Positive section of review
The location. The rooms were clean
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Negative section of review
We weren’t able to have breakfast in the main area so we had to bend over on small table to eat. Everytime we went to get food we were asked again to say our names to book us in! We were forgotten with coffee until we’d nearly finished our breakfast and I asked for a decaf tea but that never came. Check in was also very long even though I had booked and already paid through booking.com and showed the confirmation I was told one of the rooms was for the day before which it clearly wasn’t. This took a long time to sort out.
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