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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great food - we had breakfast and dinner at lulworth lodge and it was of excellent quality (far better than the pub up the road) and fantastic service. Also had a lovely atmosphere. Brilliant location - we could see the cove from our bedroom window which was lovely! Parking at the main carpark a 2 minute walk away was only £3 per day as we were staying at the lodge instead of £20 per day and also allowed parking at durdledoor and lulworth castle. Cosy comfortable rooms - rooms were nicely furnished with a quirky style, kettle and plenty of tea, coffee and milk.
Negative section of review
One of the beds dipped in the middle (room 3).
Positive section of review
Brilliant customer service from Andrew. Easy to deal with and flexible to react to our needs especially when rearranging our dinner time due to speed of on Gleneagles golf course! Good size clean rooms with comfortable beds and en suite. Delicious evening meal offering and hearty breakfast.
Negative section of review
Enjoyed the whole experience.
Positive section of review
Tucked away in a private courtyard setting but still close to the city centre the staff at reception were so friendly and efficient we also chose breakfast and Molly and Connor were a fantastic team making sure we were very well fed and watered
Positive section of review
Lovely garden view. Fabulous large comfy bed and good hospitality tray. Thought the room size a little small but bathroom very good size and great shower. The hotel gave us a ground floor room as requested.
Negative section of review
Only room size. Everything else was great
Positive section of review
Lovely location, close to the beach, fantastic views, great breakfast. Staff so kind and friendly and cake was amazing
Positive section of review
Beautiful setting Spacious comfortable room Excellent breakfast Helpful staff Easy public parking
Positive section of review
see view room view was exceptional, room size generous, balcony a rare treat in the UK
Negative section of review
Breakfast cost was high, poor value for money
Positive section of review
Location is good
Negative section of review
Check-in was delayed by 2 hours because the room was not ready. Guy at reception told me the room would "be ready in 25 minutes" initially, so I waited patiently. Had he been honest with me from the start I could have changed my plans and not lost more time and money on a ticket for an event I was due to attend. Management needs to hire more housekeeping staff as it's not fair on them. These delays seem to be a regular occurrence, though receptionist blamed housekeeping on the day, saying "they all called in sick"
Positive section of review
Clean and tidy
Negative section of review
Noisy at night due to single glazed windows. Fire alarms also went off around midnight on Tuesday and woke me up.
Positive section of review
Location
Negative section of review
View of room