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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
People were friendly and helpful.Bus stop in to Edinburgh city centre just across the road.Bed very comfortable.Breakfast everything you needed.A warm welcome and ensuring our needs were met. Location great,The room is very clean and spacious (even for a three-adult family!) We also like the furnishing, and the shower is quite comfortable.
Positive section of review
The hotel is ideally located for a visit to London. The architecture is stunning and the public rooms are beautifully decorated and furnished. The staff are friendly and welcoming. The bedrooms are comfortable and the tea/coffee making facilities are very good, as are the biscuits.
Negative section of review
The view from the bedroom was a little disappointing!
Positive section of review
Clean white towels. Renovated bathroom. Mattrese champion. T.V. 42 inch. Plus a kettle for tea/coffee.. I enjoy. Maybe, the road, by, when finish.. make atmosphere different.. Well Done jobThe location was great, the staff was very friendly, helpful and flexible
Positive section of review
Comfortable beds, handy blinds! Speedy response to my query. Location close to centre. Spacious apartment. Kitchen was well equipped.
Negative section of review
Wi-fi was very poor, unable to watch a full programme on TV (kept buffering). No shampoo (bottle was empty). Someone else's pants were left behind in the bathroom cupboard. No recycling bin options.
Positive section of review
Great view to the sea. The hotel was quite close to the center. Great experience. Nice atmosphere in an old building.
Negative section of review
Breakfast arrangements in our first morning were not explained, so we had ask after some waiting time. Also the coffee could be somewhat better.
Positive section of review
Relaxing venue, lovely receptionist, very informative and knowledgeable. Young receptionist.
Negative section of review
It was very cold in the bar area,, The hotel was tired. Had to ask for heating in our room.
Positive section of review
Everything else was fantastic! Loved that there was a mini fridge in the room.
Negative section of review
The bed was very hard, so I struggled to get to sleep.
Positive section of review
Location was ok , and central to where we needed to be
Negative section of review
Parking could have been better and not a bedroom in the basement.
Positive section of review
Ideal location friendly hosts and staff.
Negative section of review
Stayed here a few times, could do with a little brightening up.
Positive section of review
decoration and space