1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was late to check in and a member of staff called me to make sure I am coming. She left me a key to the room and all the instructions in a safe space, absolutely brilliant. The room was a good size, very comfortable beds as well.
Positive section of review
Extremely clean, tidy and perfectly presented, great location, extremely soft bedsheets. Felt brand new. Fantastic views. Exceeded expectations. Lovely temperature throughout the apartment.
Negative section of review
Not enough non-wine glasses for four of us. No hand towels in the bathrooms. No tea, coffee or sugar. Very small double bed in 2nd bedroom. No washing up liquid. Hard to locate entrance. A long walk to collect the keys.
Positive section of review
Lola was very welcoming and helpful when we arrived and during our stay. It was easy access to transport and the city.
Negative section of review
Nothing
Positive section of review
Good location Clean Friendly staff They provided us with free bottles of water and there was free WiFi
Negative section of review
No TV so quite bored No kettle to make any tea No microwave The stairs were quite steep to get to our room We could hear other guests in their room very clearly through the walls late at night which disturbed our sleep and was annoying. It was in a state of disrepair. Plaster coming off walls and the sink in our room was hanging off slightly. The shared bathroom had a leak which a bucket was catching water from.
Positive section of review
Proximity to Anfield was amazing, very good value and extremely comfortable beds.
Positive section of review
I liked the location, breakfast and decor.
Negative section of review
Peeling paint, service charge for room when all that seemed to have been done was the bed was made (no fresh towels etc)
Positive section of review
The location, the nice people who run it.
Negative section of review
If there was some things I could change it would be the bathroom, it’s quite small and the shower leaks under the door to it.
Positive section of review
Breakfast was excellent value for money
Positive section of review
Location , meals and comfort
Negative section of review
We saw some hairs in the shower and our bedding so the cleanliness wasn’t 100 %
Positive section of review
Local living style