1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was superb, adjacent to the golf course, beautiful views. Good breakfast the next morning and the service by the staff was very good. We felt well looked after. Although the room was small the beds were comfortable. The rate we paid, including breakfast made it good value for money.
Negative section of review
The rooms were in the courtyard which didn't look very well looked after. Odd things left lying around such as a door leaning against a wall, also hadn't been swept of leaves and debris. It could be a very nice area for the rooms around it. Also although the rooms were clean and comfortable there were some odd things - only 1 beside light - and the way the room was laid out, which was cleverly done for a small space, one bed had to have the main light on, and there was no plug by the bed. These were only little things which didn't spoil our stay, but were a little inconvenient and wouldn't take much to get an additional star on the ranking.
Positive section of review
Very good value for money. Clean, modern and a considerate personal service. Be aware however that you're booking a room above a pub, so expect the noises associated with a busy bar. With that in mind it was a perfect stay, thank you.
Positive section of review
Very nice location. Easy to walk into Kensington. Ideal for our visit to the Royal Albert Hall. It was in a very quiet location. The staff were very friendly and helpful.
Negative section of review
There wasn’t anything we didn’t like.
Positive section of review
They were very helpful and friendly and the cottage was lovely, clean and had everything we needed
Positive section of review
The breakfast was OK, the vegetarian sausages could have been better
Positive section of review
It was in a good location and pool was nice
Negative section of review
It was very old and some parts were very dirty, it definitely needs a refurb, rooms are small and dated and lifts are very far if you get a room at the end. The lobby is always dirty and messy, no staff at reception.
Positive section of review
Everything it was tasteful and beautiful
Negative section of review
Nothing maybe need a lift
Positive section of review
I like the staff and their service
Negative section of review
none
Positive section of review
Nothing
Negative section of review
The unhelpful manager
Positive section of review
Clean..
Negative section of review
Bed was uncomfortable.. not flat?? Bit noisy by the road..