1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
I was travelling with work which I made very clear. The WiFi was not working in any of our rooms. The girl (manager) was so unhelpful, didn’t care and didn’t offer any compensation. On the final night we spoke to another manager Nakita who was super nice and apologised and gave my colleague an upgrade for his final few nights with breakfast vouchers. This was a nice gesture. The first manager on Monday and Tuesday night just didn’t care and didn’t want to help.
Negative section of review
The attitude of the manager on Monday night and there was no WiFi I paid premium rates and was not offered any compensation.
Positive section of review
Nick's reception was very hart warming, we felt right at home. The room was situated at the front of the house, double aspect and we had beach view. Very spacious. Breakfast was great, Nick is an excellent cook and Caroline is very hospitable (so is Nick!). We enjoyed talking to them very much and can fully recommend staying with them!
Negative section of review
Can't think of anything at all, it has been an absolute pleasure.
Positive section of review
We stayed in a caravan with a hot tub. Everything was super clean apart from the towels. It felt like everything was brand new. There was decent space in the caravan for two. The restaurant served very nice food and the staff was pretty kind. In overall, it was a pleasant stay. Definitely recommended!
Negative section of review
The fresh towels were not clean, we noticed stains on towels.
Positive section of review
Although the room is small, it has everything you would need. Plenty of free on street parking. Excellent value for money. Loved that everything from the kettle & toaster to the cushions and even the clock were matching turquoise!!
Negative section of review
Pillows were a bit hard and would have preferred to have 2 each.
Positive section of review
I will not advice anyone to stay at this apartment. It is not worth ones time . Dirty environment . Poor location communication
Negative section of review
The environment is not good and the apartment is located in a maze a apartment.
Positive section of review
Room was extremely well appointed - Breakfast was hearty and staff were incredibly friendly. Beautiful hotel overall
Positive section of review
It is a beautiful, lovely place..Clean ,well-equipped.. We hope we can visit again within a short time
Positive section of review
Great location Great staff Large comfortable rooms.
Negative section of review
Nothing
Positive section of review
Liked the secure car park and location.
Positive section of review
Great location, lovely cottage