1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hosts were exceptional, lovely welcome as soon as we pulled up. Our room was really cosy and well equipped. Our king sized bed was so comfortable and plenty of cupboard space too. Breakfasts were cooked to perfection every day. Special little home made cakes and biscuits were there every day for us to enjoy, (which we did), a lovely gesture. Nothing was too much trouble and Nikki always had a warm friendly smile each morning at breakfast time. All in all, a great dog friendly guest house which is, as the name suggests, a "Stones Throw" from the beach and town. We will definitely return.
Negative section of review
There was absolutely nothing to dislike as the hosts went above and beyond to make us feel welcome.
Positive section of review
I loved the entrance to the West side it was easy to enter I was on the top floor. I had a studio apartment it was quiet at night. My apartment had a very cosy big shower area and clean kitchen area.
Negative section of review
There were some unsightly marks on the wall on the left side. Maybe a repaint would freshen up the room.
Positive section of review
The staff were incredibly helpful. Let us store are bags before check in and after check out as we had awkward flight times. Also the 24 hour pizza is a god send
Negative section of review
Room was snug but to be expected with the price.
Positive section of review
Fabulous location with a great spa, rooms were nice and clean. Lovely bar area and very nice served in the evening and breakfast.
Negative section of review
The staff on reception extremely rude, not very polite or courteous which is a shame as they are the first people you meet when you arrive.
Positive section of review
The staff were amazing and very friendly. They even surprised us with a bottle of wine and some cakes. The location was perfect.
Positive section of review
Good location. The room is clean enough for short term stay
Negative section of review
The room is quite small. The bed is making noise and not comfortable at all. The window should have another blind for privacy. Shower is clean but tiny. Blanket a bit small for two people.
Positive section of review
Very clean comfortable beds and good location
Positive section of review
Nice big apartment Good facility Great view
Negative section of review
One lift no working so had too wait quite a long time for one
Royal Wootton Bassett, United Kingdom
Positive section of review
Staff were nice outside was nice
Negative section of review
Just terrible 😔 firstly stuffy room with a dirty fan covered in dust. Had to clean it. Sink was blocked. No hot water on the shower but hot water on the bath. The extractor fan in the bathroom was not working and was hanging off the ceiling, covered in dust. Toilet off the breakfast room was filthy in the morning with no toilet paper. £13 each for breakfast don't bother you would get better at greggs. Booked 2 nights only stayed 1 they did offer an upgrade but preferred to drive 2hr back home. Management need to check rooms before bookings rather than just winging it.... Completely clueless. All the best
Positive section of review
Location in Harrogate.
Negative section of review
The staff we had contact with were not friendly or welcoming or helpful. I’d e mailed to request a quiet room at the front and we got a room at the back overlooking the yard leading to the kitchen. Was not told at check in any information about where and when breakfast would be taken. Directions to room from receptionist very basic (was a difficult room to find). At check out we just got asked room number, no politeness ie asking if we enjoyed our stay etc. Shower was just a trickle, only 1 small bottle of shower gel and 1 of shampoo between 2 people, no hand soap at the room bathroom sink