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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We normally stay in a hotel and booked a room at this B&B by error, but what a surprise ! We had an amazing room, well equipped, squeaky clean and lovely decorated. We were there for just one night but I could have happily stay there for 2 weeks. Jayne could give the big hotels a run for their money. As (retired) airline crew we have seen 'it all' and recognise a good thing when we see it. Put her in charge of your hotels, Marriotts, Hiltons, Best Westerns and others ...! Walking distance from the old town. Ideal for the ferry, a mere 12 minutes drive.
Negative section of review
Everybody needs a discreet night light. No hotel provides that yet. I bring my own sometimes. Handle bars in the shower, please ! Stairs only, but my dear 92 year old husband coped well.
Positive section of review
From the moment we stepped in, to be greeted by the friendly and welcoming staff at reception, we were more than happy. The bedroom [twin beds, as requested] was large, light and airy, and the facilities were excellent. Northgate House is close to the Abbey, which we enjoyed visiting. Breakfast was varied, and good quality, fully satisfying our needs. I would also like to recommend, and give special mention to, a quite excellent Farm Shop, within a couple of minutes walk, where we found lovely local produce, at very reasonable prices.
Negative section of review
Quite honestly, I can think of nothing I didn't like. If I had one tiny quibble, there were not quite enough dedicated parking spaces, and I think we have used one belonging to houses nearby.
Lytham St Annes, United Kingdom
Positive section of review
Ana prepares a nice breakfast. Cooked options are eggs and porridge. This was a second visit for me, and the main difference was that I got a better room. Otherwise, this was another very nice stay.
Negative section of review
Nothing.
Positive section of review
Spacious rooms, good location and easy to access on the ground floor. The bed in the bedroom was also really comfortable and the table in the living room was well equipped and set out nicely.
Negative section of review
We booked for four adults but only one bed was made up. We were told we had to make up the sofa bed ourselves, and when we did it was more of a single bed than a double. This meant 2/4 guests didn’t sleep well at all as they were squashed into a single sofa bed. The bathroom also had a bad smell and the water pressure in the shower wasn’t great but
Positive section of review
Excellent , modern hotel, staff amazing and helpful, rooms immaculate and comfortable, restaurant and food fabulous
Negative section of review
Nothing
Positive section of review
Spotless, great location and Colin and Liz couldn’t have been more helpful. Breakfast choice and quality fantastic.
Negative section of review
Nothing.
Positive section of review
Loved the river view and the lovely chatty hosts. Very caring and looked after us well.
Positive section of review
Location. Just outside Llangollen with good parking. Walking distance of centre.
Negative section of review
Had dinner in bar, not possible to have a tab. Food good. At 9.10 tried to order a dessert, kitchen closed. Poor service imho. Following morning decided to have a continental breakfast. No spaces available for any time. Had a look in the breakfast area a bit later and loads of space. This hotel needs to get its act in order, you’re in the hospitality business and should be making just a tiny effort to accommodate your guests with basic requirements.
Positive section of review
Price,cleanliness, ease of access,decent shower power,comfy bed.
Negative section of review
Parking-in particular at the front entrance, where one vehicle took up the spa e of a possible 2 vehicles. Parking at rear of building requires to be better organised as some vehicles were taking up 2 spaces in particular on the gravel. Bed side lamp was not working. No shelf for toothbrush etc or robe/towel hook available in bathroom. Noisy floor boards in room above-could hear every step!
Positive section of review
Clean, fresh and airy
Negative section of review
Small bathroom and bathroom door didn’t close properly